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About the Role
The Georgia Department of Human Services (DHS) is seeking candidates to fill the position of Administrative Support 2 within the Division of Child Support Services (DCSS). This role is crucial for strengthening Georgia by providing individuals and families access to services that promote self-sufficiency and independence.
Responsibilities
- Performs general office management, secretarial, and bookkeeping duties.
- Manages correspondence, including reports, documents, memos, forms, and presentations.
- Handles telephone inquiries and duplicates documents.
- Completes data entry assignments.
- Uses Microsoft Office Suite and/or standard office applications for daily tasks.
- Manages incoming and outgoing mail and telephone communications.
- Orders office supplies and equipment.
- Ensures general maintenance and repair of office equipment.
- Assists supervisor with budget data maintenance.
- Maintains files of required reports and records.
- Organizes professional learning opportunities for staff, including registration, duty leave, travel arrangements, and expense reports.
- Maintains time and attendance records for staff.
- Registers and transfers cases.
- Maintains confidential records.
- Engages in specialized activities relative to the office, program, divisions, or agency.
- Facilitates day-to-day office operations when the supervisor is off-site.
- Performs other professional responsibilities as assigned.
Requirements
- One (1) year of work experience involving customer service in an office environment.
- Work experience using Microsoft Office Suite, and/or standard software applications in an office environment.
- High school diploma/GED and two (2) years of general office or administrative experience.
Skills
- Microsoft Office Suite
- Keyboarding
- Filing
- Correspondence management
- Telephone communication
- Data entry
Location
- Albany (Dougherty County), GA
Work Type
- Day Shift
- Telework opportunities depending upon the position(s)
Experience Level
- One year of work experience involving customer service in an office environment
- Two years of general office or administrative experience
Education Level
- High school diploma/GED
Salary/Compensations
- $28,958.39
Benefits
- Unique training opportunities
- Employee retirement plan: 401(k) plan and 457 plan
- 13 paid holidays
- Vacation & sick leave
- Medical insurance
- Dental insurance
- Vision insurance
- Long-term care insurance
- Short-term care insurance
- Life insurance
- Employee discount programs
About the Company
- Georgia State Government is a large enterprise composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens.
- The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations.
- The DHS Division of Child Support Services (DCSS) enhances the well-being of children by locating non-custodial parents, establishing paternity and support orders, enforcing and modifying support obligations, and collecting and distributing child support payments.
- DCSS promotes parent accountability and self-sufficiency while reducing the public responsibility for financial and medical support for children.
- DCSS administers outreach programs including Fatherhood, Prison Re-Entry, and Parental Accountability Court to increase non-custodial parental involvement.
Equal Opportunity
- DHS is an equal opportunity employer.
- The State of Georgia does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
- Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.