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About the Role
Cohere is seeking a People Operations Manager to oversee People data, reporting, and operational tasks. This role is crucial for providing accurate and timely data to leadership, defining key metrics, and managing benefits administration and employee records. You will play a key role in shaping data structure during a Rippling implementation, offering a greenfield opportunity with significant influence.
Responsibilities
- Own headcount, attrition, and people cost reporting end to end.
- Build executive and board-level reporting.
- Define metrics and their meaning.
- Reconcile People and Finance headcount data.
- Clean up reporting taxonomies, starting with termination reasons.
- Identify and resolve data quality issues.
- Implement checks to prevent bad data entry.
- Own the employee data model, definitions, and governance.
- Collaborate with the HRIS team to ensure the system supports reporting needs.
- Challenge current systems to align with data vision.
- Manage US and global benefits administration, renewals, and open enrollment.
- Oversee employee records, employment verification, and data requests.
- Support the front-line team with day-to-day employee questions.
- Automate recurring reporting to make it self-serve.
- Provide managers and leaders with access to their own data.
- Reduce the volume of manual reporting requests.
- Produce reporting that withstands audit and external diligence.
- Work with Finance and IT on data controls and evidence.
- Design systems for future company growth.
Requirements
- 5+ years of people analytics and reporting experience in fast-paced, scaling environments.
- Significant experience delivering people operations solutions across the talent journey.
- Experience with HRIS implementation or migration.
- Experience building reports from scratch.
- Proactively identify and resolve data quality issues, maintaining high standards for clean, reliable analytics data.
- Effectively communicate data insights by explaining numerical findings, their source methodology, and rationale for discrepancies with alternative interpretations.
- Write clearly and document by default.
- Experience running operations across multiple countries and entities, including EOR or contractor populations.
- Comfortable across the entire employee journey, from hire to exit.
- Ability to quickly learn new tools and become a subject matter expert.
- Enjoy building elegant solutions to complex operational problems.
Skills
- People Analytics
- Reporting
- HRIS Implementation
- Data Quality Management
- Data Modeling
- Benefits Administration
- Employee Records Management
- Automation
- BI Tools
- SQL
Location
- Toronto
- London
- New York City
- San Francisco
- Montreal
- Paris
- Berlin
- Seoul
- Germany
- Remote
Work Type
- Full-Time
- Remote-friendly
Experience Level
- 5+ years
Benefits
- Weekly lunch stipend ($75/£75 or equivalent)
- Full health and dental benefits
- Separate budget for mental health
- RRSP matching
- 401K
- Pension Scheme
- 100% Parental Leave top-up for up to 6 months
- Annual enrichment benefits (Arts & culture, fitness/wellness, quality time, workspace improvement)
- Education & learning stipend (conferences, courses, coaching)
- 6 weeks of paid vacation (30 working days)
- Budget for traveling to other offices
- Annual company offsite
- Daily lunch program (for in-office)
- Plenty of snacks (for in-office)
- Regular community and social events (for in-office)
- Co-working benefit (for remote)
- $500 home office stipend
About the Company
- Cohere is the leading security-first enterprise AI company.
- We build cutting-edge foundation AI models and end-to-end products designed to solve real-world business problems.
- Our mission is to scale intelligence to serve humanity.
- We train and deploy frontier models for developers and enterprises building AI systems for content generation, semantic search, RAG, and agents.
- We believe our work is instrumental to the widespread adoption of AI.
- We are a global technology company co-headquartered in Toronto and San Francisco, with key offices in London, New York City, Montreal, Seoul, Germany, and Paris.
Equal Opportunity
- We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities.
- Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.
- We may use AI-enabled tools to screen and assess applicants against the criteria for this position.
- Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process.
- All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias.
- If jobs are viewed on other sites then please verify these through our official careers page.