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About the Role

Professional level sales position with expert knowledge of store systems, advanced automotive systems, and parts. This role provides advanced identification, troubleshooting, and project assistance for DIY customers, sourcing parts from various channels and demonstrating in-depth knowledge of store inventory and maintenance processes.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Perform key holder responsibilities including task assignment and completion, safety, and open/close duties
• Assist in store inventory processes such as truck put away, shoot outs, cycle counts, and back stock
• Maintain store cleanliness including floors, bathrooms, facing, dusting, and parking lot

Requirements

• Must have a valid driver's license
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Operating POS and Parts lookup systems
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed
• 3-5 years of prior automotive parts experience
• Proven sales ability with past experience in fulfillment of customer transactions

Skills

• Friendly communication
• Parts and automotive system knowledge skills
• Expert at testing and diagnostic equipment for DIY services
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY
• Working knowledge of automotive systems
• Diagnostic ability for internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus)
• Communicate effectively and build strong relationships with customers, peers and management

Work Type

• Full time

Experience Level

• 3-5 years of prior automotive parts experience

Education Level

• ASE certification preferred, but not required

About the Company

• We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.

Equal Opportunity

• We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.