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About the Role

The Enterprise Technology Services organization partners with every part of American Express to drive growth and innovation with trust and efficiency. Our team is responsible for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms.

Responsibilities

Building Enterprise Personalization products, including batch and real-time analytical, machine learning, and modeling solutions.
Leveraging modern cloud native technologies such as GCP, Java, Spark, BigQuery, Pub/Sub, Dataflow, GKE, and distributed data processing frameworks.
Powering highly scalable personalization capabilities across multiple customer touch-points and business domains.
Driving innovation in personalization and intelligent decisioning.
Supporting 21+ channels (including Web, Mobile, Voice, and Email).
Processing ~15MM transactions daily.
Delivering personalized experiences across Card, Servicing, Membership Rewards, Dining, Travel and Merchant in 25 markets.
Building a next generation Enterprise Orchestration Platform powered by cloud, real-time intelligence, and scalable ML driven solutions.

Requirements

Experience with modern cloud native technologies such as GCP, Java, Spark, BigQuery, Pub/Sub, Dataflow, GKE, and distributed data processing frameworks.

Skills

GCP
Java
Spark
BigQuery
Pub/Sub
Dataflow
GKE
Distributed data processing frameworks
Machine learning
Modeling
Cloud native technologies
Personalization
Intelligent decisioning
Enterprise Orchestration Platform

Work Type

Hybrid
Onsite
Virtual

Salary/Compensations

Competitive base salaries
Bonus incentives

Benefits

6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

About the Company

At American Express, our culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.
From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
We back our colleagues with the support they need to thrive, professionally and personally.
Amex Flex is our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.

Equal Opportunity

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.