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About the Role
As a Change Manager – AI Adoption & Organic Innovation at PwC, you'll bring your expertise in people-centred change and communications to driving AI adoption and capability uplift across the firm. You'll partner closely with leaders and cross-functional teams to turn ambition into action, helping people build confidence with the tools shaping the future of work.
Responsibilities
- Champion a people‑centric approach to change to help our people adopt AI-enabled ways of working.
- Turn AI strategy and program outcomes into clear impacts, readiness actions, and practical behaviour change across the firm.
- Provide oversight and support to the design and delivery of change initiatives across workstreams, including communications, stakeholder engagement, and capability uplift.
- Design and execute the AI adoption strategy aligned with the firm's AI goals including impact assessments, roadmaps, milestones, and success metrics.
- Support the planning, sequencing, and integration of change activities across strategy, design, and implementation phases.
- Develop compelling communications through storytelling, success stories and use cases that build trust, reduce fear and demonstrate the tangible value of AI.
- Proactively identify risks, issues, and dependencies impacting adoption, advising on mitigation strategies and course corrections.
- Support engagement with senior stakeholders and executives by preparing insights, materials, and recommendations that enable effective sponsorship and decision‑making.
- Monitor adoption metrics and provide leadership with data-driven insights.
- Work collaboratively in cross‑functional teams to enable delivery of change outcomes, sustain long-term adoption, provide clarity, guidance, and problem‑solving support.
Requirements
- 3–7 years' experience in people-focused change management, communications or enablement, ideally in technology-driven change.
- Excellent communicator and influencer, able to simplify complexity and drive alignment.
- Ability to engage and influence stakeholders and build trusted, credible working relationships.
- Flexible, pragmatic problem solver with a proven ability to navigate organisational complexity.
- Outcome-focused and growth-oriented, with a strong sense of accountability for impact and delivery.
- Experience contributing to capability uplift and training that helps teams build new skills.
- Genuine enthusiasm for AI and emerging technology, with the curiosity to keep learning about AI tools and trends.
- Ability to bring together a firmwide change plan with flexibility to accommodate specific needs.
- An inclusive, empathetic team member who prioritises employee experience and engagement.
- A learning and global mindset to continually adapt, adopting global strategies and knowledge to assist local execution.
Skills
- Accepting Feedback
- Active Listening
- Analytical Thinking
- Business Analysis
- Change Impact Analysis
- Change Management
- Coaching and Feedback
- Communication
- Communications Management
- Communications Planning
- Communications Strategy
- Corporate Communications
- Creativity
- Embracing Change
- Emotional Regulation
- Empathy
- Engagement Strategies
- Human Capital Initiatives
- Human Resources Management (HRM)
- Inclusion
- Intellectual Curiosity
- Issue Management
- Learning Agility
- Optimism
Location
- Sydney / Gadigal
Work Type
- 12-month maximum term contract
- Full-time
Experience Level
- Manager
Benefits
- Opportunity to work with leading organisations and cutting-edge technology.
- Inclusive environment committed to Inclusion and Diversity and First Nations Prosperity.
- Flexibility in choosing when, where, and how to work.
- Clear paths for career progression supported by continuous learning and leadership development.
- Generous leave entitlements (floating public holidays, birthday leave, ability to purchase additional leave).
- World-class parental leave policy offering up to 26 weeks of leave for caregivers.
About the Company
- At PwC Australia, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health—giving you the chance to make a real impact.
- Here, your growth is our priority. You’ll work with leading teams, explore new technologies, and unlock your full potential.
- Join a global community of more than 370,000 people who value bold ideas, collaboration, and lasting change. Together, we’re building trust and shaping the future.
Equal Opportunity
- We’re committed to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability, neurodivergence, or any other protected characteristic.
- We want you to have every opportunity to thrive in our selection process.
- In the application form, you can let us know what adjustments you require during our recruitment process and/or any workplace accommodations you anticipate needing to help you perform your role.