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About the Role

As a Communications Manager - Internal, you will lead communications and employee engagement for significant change initiatives across AP+, turning complex change into clear, creative, and human stories that people can understand, connect with, and act on. This is a 6-month maximum term contract role with a potential for a six-month extension.

Responsibilities

• Deliver communications to support a migration from Slack to Teams and an office move.
• Own internal communications and engagement plans for change initiatives, shaping the narrative from awareness through adoption.
• Create compelling messaging about what is changing, why it matters, when it is happening, and what employees need to do.
• Develop engaging content and campaigns across various channels including intranet, Teams, email, All Hands, events, workplace screens, and video.
• Collaborate with project teams, Technology, People & Culture, leaders, and the internal Design Studio to ensure a unified employee experience.
• Equip leaders and managers with communication tools and guidance to effectively lead their teams through change.
• Monitor employee feedback, measure reach, engagement, and adoption, and adapt communications accordingly.
• Manage an external agency supporting the Teams migration setup and the development of training materials.

Requirements

• Experienced internal communications, employee engagement, or change communications professional.
• Exposure to large-scale organizational change.
• Familiarity with Teams Viva Engage.
• Ability to simplify complex, technical, or ambiguous information into clear, human-centric communications.
• Proficiency in developing campaign narratives, executive messaging, and briefing external agencies.
• Understanding of how internal channels, including Microsoft Teams and intranets, function and interact.
• Confidence in partnering with senior leaders, project teams, and subject matter experts.
• Focus on impact, utilizing employee feedback and data to refine communications.
• AP+ is not partnering with Recruitment agencies for this role.

Skills

• Internal Communications
• Employee Engagement
• Change Communications
• Storytelling
• Content Creation
• Messaging Development
• Cross-functional Collaboration
• Stakeholder Management
• Data Analysis
• Agency Management

Location

• Remote

Work Type

• Contract
• Full-time

Experience Level

• 6+ years of experience

About the Company

• AP+ is a connected team with a purpose to unite people and technology to power better experiences.
• The company values leading with heart, learning for tomorrow, and living its legacy.
• AP+ is driven by a shared mission to make a difference in the world of payments.

Equal Opportunity

• We want to remove all barriers to inclusion, so if you need advice or support with your application, we’re here to help.
• We encourage you to let us know your pronouns at any point during the recruitment process.