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About the Role

As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes, and transportation, Trane Technologies is committed to putting the planet first. We invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Responsibilities

• Provide leadership for all activities involving Service Repair, Upgrades/Enhancements, Service Agreements, and installation of new equipment lifetime of connectivity with customers.
• Manage P&L, provide monthly revenue forecasting, and drive service agreement base growth, repairs/installation/service turnkey growth by partnering with the acquisition team.
• Control budget expenses for overhead items such as fleet, uniforms, tools, and safety equipment.
• Mitigate risk in service agreements, service turnkey, and repairs work.
• Oversee service coordination to efficiently respond to customers, ensure technician training and skill balance, and leverage district resources.
• Attract, coach, counsel, train, and develop all service employees, driving continuous improvement and developing employee skills.
• Confirm margin expectations are met during sales and fulfillment activities.
• Maximize cash flow by ensuring timely invoice generation, managing expense budgets, and increasing service team utilization.
• Create and follow standard service work processes.
• Improve transactional processes impacting customer experience and increase overall customer satisfaction.
• Ensure environmental, health, and safety compliance within the service team and provide necessary training.
• Travel to customer job sites, which may include outdoor work and/or work in mechanical/equipment rooms, potentially exposing to variable weather conditions, moving mechanical parts, and heights.

Requirements

• 5+ years of experience in HVAC or a related field, technical systems (or equipment or skilled trades).
• 3+ years of experience managing and coaching large teams and organizing work schedules.
• Project management skills to oversee and drive successful project execution for startups and customer requests.
• Tech-savvy with expertise in Microsoft applications.
• Salesforce experience is considered an asset.
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations.
• Prioritize practical experience, relevant skills, and alignment with leadership principles.

Skills

• HVAC
• Technical Systems
• Project Management
• Microsoft Applications
• Salesforce

Location

• Rochester

Work Type

• Hybrid

Experience Level

• 5+ years
• 3+ years

Salary/Compensations

• $90,900.00 - $164,675.00

Benefits

• Health insurance
• Holistic wellness programs with generous incentives
• Family building benefits include fertility coverage and adoption/surrogacy assistance
• Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave
• 401K match
• Educational and training opportunities through company programs
• Tuition assistance
• Student debt support

About the Company

• Trane Technologies is a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes, and transportation.
• Sustainability is not just how we do business—it is our business.
• Our businesses include Trane® and Thermo King.

Equal Opportunity

• We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.