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About the Role
We are seeking an enthusiastic, organised, and relationship-focused Operations Officer to join our England Operations team on a maternity cover basis. This role involves supporting Licensed Organisations to deliver high-quality DofE programmes to young people.
Responsibilities
- Build and maintain strong partnerships with schools, colleges, charities, youth organisations and other Licensed Organisations.
- Provide day-to-day support, guidance, training and development to DofE leaders and staff.
- Develop and implement action plans to drive participation, quality and growth.
- Monitor performance, analyse data and support organisations to achieve their targets.
- Champion inclusion by increasing participation among young people experiencing marginalisation.
- Conduct licence reviews and support the onboarding of new organisations.
- Contribute to grant-funded projects, national events and cross-team initiatives.
Requirements
- Confident communicator who enjoys building relationships and influencing others.
- Highly organised, self-motivated and able to manage a varied workload independently and as part of a team.
- Strong stakeholder management and relationship-building skills.
- Excellent organisational, administrative and communication abilities.
- Experience analysing information and using data to inform decisions.
- Confidence delivering meetings, presentations and training sessions.
- Good IT skills, including Microsoft Office.
- Full UK driving licence and access to a vehicle.
- Residence within or close to the designated portfolio area.
- Willingness to travel across the portfolio area.
- Flexibility to occasionally work early mornings, evenings and weekends.
- Must undergo an Enhanced Disclosure and Barring Service check.
- Must provide references covering any gaps of employment/education.
- Must confirm eligibility to work in the UK.
- Must complete a health check.
Skills
- Stakeholder management
- Relationship-building
- Organisation
- Administration
- Communication
- Data analysis
- Presentation delivery
- Training delivery
- Microsoft Office
- Duke of Edinburgh's Award knowledge (desirable)
- Education sector experience (desirable)
- Youth work sector experience (desirable)
Location
- Home based / with some regional travel
Work Type
- Fixed Term - Full Time
- Maternity Cover
- 13 month contract
Salary/Compensations
- £30,247 - £35,585 / year
Benefits
- Generous pension contribution
- Employee assistance programme
- Healthcare cash plan
- Volunteer leave
- 25 days holiday
- Bank Holidays
- 3 additional days paid leave between Christmas and New Year
- Buy additional annual leave
- Benefits discount website
- Death in service benefit 4 x salary
- Incapacity benefit
- Generous family leave
- Generous sick leave
- Geographical allowance (7% capped at £4,000 per annum) if postcode within 30 miles of Charing Cross, WC2N 5HS
About the Company
- The DofE are committed to safeguarding and promoting the welfare of young people.