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About the Role

This Portfolio Manager owns the financial performance, tenant relationships, and lease administration for a portfolio that includes a flagship residential building, well-renovated single family homes, and commercial properties. The role is structured to allow focus on financial performance, tenant relationships, residential leasing, and portfolio strategy, supported by dedicated Facility Managers and a Tenant Services & Vendor Contracts Manager.

Responsibilities

Prepare and manage annual operating and capital budgets for assigned properties.
Review monthly financial performance against budget and investigate variances.
Prepare CAM reconciliations for commercial properties.
Monitor rent collection and AR aging, engaging tenants on aged balances.
Approve property level expenditures within delegated authority.
Serve as the primary tenant relationship owner for assigned properties.
Partner with the assigned Facility Manager on property condition and maintenance.
Conduct routine property inspections to ensure company quality standards.
Enforce lease terms including insurance requirements and use restrictions.
Respond to tenant complaints and lease compliance issues.
Market available residential units, respond to inquiries, and conduct showings.
Screen prospective residential tenants.
Prepare residential leases and amendments.
Coordinate unit turnovers including make-ready, cleaning, and re-leasing.
Conduct move-in and move-out inspections and manage security deposits.
Manage residential renewal cadence.
Report on residential leasing matters including occupancy, turnover, and aging AR.
Maintain current knowledge of NY State landlord-tenant law, fair housing, and local ordinances.
Ensure required documentation for disclosures.
Maintain organized property files, lease records, and financial documentation.
Utilize property management, work order, and project management platforms.
Prepare monthly and quarterly portfolio operating reports.
Work with the assigned Facility Manager on day-to-day property operations.
Coordinate with the Tenant Services & Vendor Contracts Manager on tenant service requests and vendor contracts.
Coordinate with our Construction Department on tenant fit-outs and capital projects.
Partner with Accounting on financial reporting accuracy and AR collections.

Requirements

5+ years of residential property management experience, including direct management of multi-unit residential buildings.
Strong working knowledge of NY State residential landlord-tenant law, fair housing requirements, and local Williamsville-area ordinances.
Direct experience with residential leasing including marketing, screening, lease preparation, and unit turnover.
Experience managing operating and capital budgets, variance analysis, and financial performance.
Familiarity with commercial property management (lease administration, tenant relations, CAM reconciliations).
Excellent written and verbal communication skills.
Highly organized with the ability to manage multiple priorities and competing deadlines.
Ability to build effective working relationships with tenants, vendors, and internal stakeholders.
Proficiency in Microsoft Office and property management platforms.
Valid New York State driver's license; travel between properties required.
Ability to work in both office and field environments.

Skills

Property Management
Financial Performance Management
Tenant Relationship Management
Lease Administration
Residential Leasing
Portfolio Strategy
Budget Management
Variance Analysis
CAM Reconciliations
Rent Collection
Tenant Screening
Lease Preparation
Unit Turnover Coordination
Security Deposit Management
NY State Landlord-Tenant Law
Fair Housing Requirements
Microsoft Office Proficiency
Corrigo
Procore

Location

Western New York
Williamsville
North Buffalo

Work Type

Hybrid
Office
Field

Experience Level

5+ years of residential property management experience

Education Level

Bachelor's degree in real estate, business, or a related field (Nice to have)
CAM (Certified Apartment Manager) designation (Nice to have)
ARM designation (Nice to have)
CPM designation (Nice to have)
New York real estate salesperson license (Nice to have)
New York real estate broker license (Nice to have)

Salary/Compensations

$72,000 to $90,000 per year
Performance bonus tied to occupancy, NOI, and tenant retention

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
401(k)
Mileage reimbursement

About the Company

Iskalo Development Corp. is a Western New York commercial real estate company with a diverse portfolio across the region.
Assets include Class A office buildings, light industrial, retail centers, medical office, and multifamily properties throughout WNY communities.

Equal Opportunity

Iskalo Development Corp. is an equal opportunity employer.
We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.