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About the Role

Manages all shift and ongoing activities related to warehouse operations and develops company personnel. Must understand operational contract obligations, be literate with all computer systems related to the contracted operation, and be well versed in all aspects of international cargo handling, warehouse buildup and breakdown, with a firm understanding of all associated regulatory concerns and customs documentation. Must be able to perform job functions of subordinates and regularly review personnel and operating activities, directing the resolution of related difficulties. Routinely determines responsibilities of assigned staff positions to accomplish daily operational objectives. Leads, directs, and motivates the employee workforce through basic management skill sets, including employee coaching, progressive discipline, and effective WFS management teamwork. Trains and ensures all assigned employees are aware of and comply with company and customer policies and procedures. Provides On the Job (OJT), customer, and recurrent regulatory training as required. Observes and enforces all WFS and government safety and security policies, regulations, and directives, holding subordinate employees accountable for failures to comply. Maintains and controls all required aspects of the operation in accordance with the corporate security program and TSA legislation. Ensures required company audit requirements are undertaken for continuity and compliance. Reads, understands, and clarifies the implementation of the site-specific security plan and ensures all WFS staff are issued relevant company IDs. Coordinates operations activities with all other functions to provide optimum services. Must understand the principle of aircraft weight and balance/load planning. Familiarity with security mandates from the Transportation Safety Administration, Federal Aviation Administration, Local Airport Authority, and U.S. Customs & Border Patrol is required.

Responsibilities

Ability to read, analyze, and interpret WFS Employee Handbook, WFS Supervisors Manual, applicable union contract, general business periodicals, professional journals, technical procedures, or governmental regulations, airline policy and procedures manuals.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups or managers, clients, and customers.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Requirements

Two to five years previous management/specialist supervisory experience in field service duties dependent judgment and decision-making skills required.
College degree or equivalent experience.
Excellent interpersonal skills, written and oral communication skills.
Familiarity with personal computer software helpful.
Airline pricing experience.
Must be able to work weekends (Friday, Saturday and Sunday), holidays and days off.
Ability to read, write, fluently speak and understand the English language.
Ability to lift up to 70 lbs.

Skills

International cargo handling
Warehouse buildup and breakdown
Regulatory concerns
Customs documentation
Aircraft weight and balance/load planning
Transportation Safety Administration mandates
Federal Aviation Administration mandates
Local Airport Authority mandates
U.S. Customs & Border Patrol mandates
Employee coaching
Progressive discipline
Management teamwork

Location

227 airport locations

Work Type

Full-time

Experience Level

2-5 years management/specialist supervisory experience

Education Level

College degree or equivalent experience

Benefits

Access pay in advance through DailyPay app
On the spot awards offered through the Awardco Platform
Multiple medical care options for full and part-time employees
WFS Employee Extras: Travel Discounts, Pet insurance, Discount Shopping
Wellness Programs
401k program
Opportunity for Internal Mobility and transfers

About the Company

Join our Worldwide Flight Services and Oxford family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on-time flights while operating safely and securely.
We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents.

Equal Opportunity

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.