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About the Role

Brookfield is seeking a Director, Digital Marketing Operations to manage the firm's digital marketing technology stack, ensuring reliable and high-quality digital infrastructure. This senior role requires a technically fluent digital professional to design and implement strategy across MarTech platforms, collaborate with Technology on roadmaps, and manage vendor accountability.

Responsibilities

• Develop and implement end-to-end strategy for core marketing technology platforms, including contracting, renewals, SLAs, and vendor performance.
• Partner with the Technology team on platform roadmaps, requirements definition, sprint planning, and product launches.
• Lead commercial negotiations for vendor contracts and identify opportunities for consolidation or renegotiation.
• Ensure digital vendors and agency partners meet performance standards through clear briefs, deadlines, and evidence-based reviews.
• Research the marketing technology landscape and recommend strategic investments, consolidations, or changes.
• Lead collaboration with business stakeholders to gather requirements for new digital products and features.
• Manage workflow meetings for cross-functional digital projects, ensuring alignment across design, content, and technology.
• Partner with design and UX teams to maintain brand consistency across public-facing digital properties.
• Oversee stakeholder feedback and user acceptance testing for new digital products and platform enhancements.
• Own the measurement strategy for digital products and platform investments, ensuring proper tracking.
• Lead retrospectives after major launches to disseminate learnings.
• Serve as the project management backbone for major digital initiatives, tracking plans, dependencies, and budget.
• Build and steward clear intake, prioritization, and status-reporting processes for leadership.
• Anticipate issues, propose solutions, and keep initiatives moving forward.
• Partner with Legal, Technology, Marketing, Investor Relations, Talent Acquisition, and regional teams to align digital operations with business priorities.
• Communicate digital product progress, platform launches, and vendor performance to senior stakeholders.
• Set the standard for digital operations excellence and hold internal teams and external partners accountable.

Requirements

• 8+ years of experience in digital marketing operations, marketing technology, or digital product/project management, preferably in financial services, professional services, or a regulated industry.
• Experience with marketing automation platforms in a B2B capacity.
• Experience with website content management systems and website analytics platforms.
• Demonstrated track record of negotiating and managing vendor and agency contracts, budgets, and SLAs at a senior level.
• Experience with software project management tools (e.g., Monday.com, Trello, Jira).
• Familiarity with common software design and development processes, including translating business needs into technology requirements.
• Executive-level communication skills, with the ability to distill technical details into clear recommendations for senior audiences.
• Experience presenting digital concepts to senior stakeholders.
• An operator who demands excellence and takes ownership beyond the defined role.
• Strong organizational skills with the ability to manage multiple concurrent project plans and prioritize under ambiguity.
• Sound judgment on when to escalate issues versus resolve them independently.
• Comfort holding internal teams and outside vendors accountable to deadlines and quality standards.
• Expert proficiency with Microsoft Office (Outlook, PowerPoint, Word, Excel).
• Experience with CMS platforms (e.g., Drupal), SharePoint, and marketing tools.

Skills

• Digital marketing operations
• Marketing technology
• Digital product management
• Project management
• Vendor management
• Contract negotiation
• SLA management
• MarTech platforms
• Marketing automation
• Website content management systems (CMS)
• Website analytics
• Software project management tools (Monday.com, Trello, Jira)
• Software design and development processes
• Executive communication
• Microsoft Office Suite (Outlook, PowerPoint, Word, Excel)
• Drupal
• SharePoint

Location

• Brookfield Place New York - 225 Liberty Street, 8th Floor

Work Type

• Temporary-to-hire

Experience Level

• Director
• 8+ years

Salary/Compensations

• $145,000 - $165,000

About the Company

• Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.
• Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it. Accordingly, we do not tolerate workplace discrimination, violence or harassment.

Equal Opportunity

• We are proud to create a diverse environment and are proud to be an equal opportunity employer.