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About the Role

Arc of Onondaga is seeking a Community Programs Manager to lead and grow a variety of community-based programs serving children, youth, and adults. This is an excellent opportunity for a hands-on professional who enjoys developing programs, supporting staff, building community partnerships, and making a meaningful difference in the lives of the people we serve.

Responsibilities

• Oversee the daily operations of assigned community programs and services.
• Develop and implement engaging programs and activities for individuals with developmental and intellectual disabilities.
• Plan, promote, and coordinate respite and recreational opportunities.
• Ensure appropriate staffing, scheduling, training, and program coverage.
• Supervise, support, and develop direct-report staff, including hiring, performance evaluations, training, and disciplinary actions.
• Build positive relationships with participants, families, caregivers, community organizations, and other service providers.
• Identify emerging community needs and develop new programs, partnerships, and services.
• Coordinate with Plan Coordination to facilitate participant intakes.
• Establish appropriate safety and supervision guidelines based on individual needs.
• Conduct interest assessments to help guide future programming and services.
• Maintain accurate participant records, payroll information, schedules, statistics, and compliance documentation.
• Develop grant proposals and seek outside funding opportunities to support program growth.
• Participate in agency committees, meetings, trainings, and Life Plan meetings as required.
• Review and assist with developing agency policies and procedures.
• Provide direct support to individuals and cover staff call-outs when necessary to ensure continuity of services.
• Continuously identify opportunities to expand existing programs and develop new community collaborations.
• Support the mission and values of Arc of Onondaga through professionalism, teamwork, compliance, and respect for individuals served and staff.

Requirements

• Associate's Degree in Human Services or a related field.
• At least 2 years of experience working with individuals with developmental disabilities.
• At least 1 year of related supervisory experience.
• Valid New York State driver's license and driving record acceptable to the Agency's insurance carrier.
• Basic computer skills, including Microsoft Outlook and Word.
• Ability to learn and independently use agency software and electronic documentation systems.
• Ability to use mapping and navigation programs such as Google Maps.
• Strong organizational, communication, leadership, and problem-solving skills.
• Bachelor's Degree in Human Services or a related field.
• Experience developing and coordinating community-based programs.
• Experience with database management and report development.
• Experience with grant writing or identifying funding opportunities.
• A combination of education and experience that, in the judgment of the employer, meets the above standards may be considered.

Skills

• Microsoft Outlook
• Microsoft Word
• Google Maps
• Organizational skills
• Communication skills
• Leadership skills
• Problem-solving skills
• Database management
• Report development
• Grant writing

Location

• Onondaga

Work Type

• Full-time
• Flexible scheduling
• Remote work opportunities

Experience Level

• 2 years of experience working with individuals with developmental disabilities
• 1 year of related supervisory experience

Education Level

• Associate's Degree in Human Services or a related field
• Bachelor's Degree in Human Services or a related field

Benefits

• Flexible scheduling
• Generous paid time off
• 12 paid holidays annually
• Vacation time
• Sick leave
• Personal days
• Medical insurance
• Dental insurance
• Vision insurance
• Employer-funded Health Savings Account (HSA)
• 401(k) retirement plan with employer matching contributions
• Employee Resource Coordination Programs
• Public Service Loan Forgiveness (PSLF) eligibility
• Tuition reimbursement

About the Company

• Arc of Onondaga serves individuals with developmental and intellectual disabilities.
• The agency focuses on creating meaningful opportunities, promoting inclusion, community involvement, and personal growth.

Equal Opportunity

• Arc of Onondaga is committed to equal employment opportunity.
• We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.