Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S. This role supports the Amex Offers Digital Media (AODM) team, focusing on risk identification and assessment within business unit processes to ensure adherence to regulatory standards and Amex policy. The objective is to manage inherent and residual risk, embedding control management into daily operations through collaboration across multiple business units, functional areas, and geographies.

Responsibilities

Identify, assess, mitigate, and report on risk within business unit processes for US Consumer Services.
Ensure adherence to regulatory standards and Amex policy.
Enhance Business Unit resilience through managing a clear methodology of inherent and residual risk.
Ensure control management is embedded in the day-to-day operations of the organization.
Collaborate extensively with multiple partners across numerous business units, functional areas, and geographies.

Requirements

Support Amex Offers Digital Media (AODM) team.
Focus on risk identification and assessment within business unit processes for US Consumer Services.
Ensure adherence to regulatory standards and Amex policy.
Enhance Business Unit resilience through managing a clear methodology of inherent and residual risk.
Embed control management in day-to-day operations.
Extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

Work Type

Hybrid
Onsite
Virtual

Experience Level

Senior Manager

Benefits

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

About the Company

Our culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.
We operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Equal Opportunity

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.