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About the Role

Provide clinical leadership and accountability for the quality, safety, outcomes, and performance of Roczen Online Clinics (ROCs). Act as the senior clinical decision-maker, supporting clinicians to deliver high-quality care and drive improvements in clinical outcomes, patient experience, and service performance.

Responsibilities

• Provide clinical leadership for a defined ROC.
• Act as the primary escalation point for complex clinical decisions.
• Support clinicians with case discussion and clinical decision making.
• Promote evidence-based practice throughout the ROC.
• Ensure safe delivery of care across the patient population.
• Monitor clinical outcomes and quality indicators within the ROC.
• Lead local quality improvement initiatives.
• Review patient outcomes, incidents, and complaints.
• Implement improvement plans where required.
• Ensure adherence to company clinical standards and pathways.
• Line manage multidisciplinary clinicians within the ROC.
• Conduct supervision, appraisal, and performance conversations.
• Support clinician development and capability building.
• Foster a positive, engaged, and accountable team culture.
• Take ownership of ROC performance metrics.
• Work alongside Service Leads to address operational challenges.
• Contribute to workforce planning and capacity forecasting.
• Support implementation of new pathways and service improvements.
• Participate in governance activities including audits, incident reviews, and case reviews.
• Escalate risks appropriately.
• Ensure accurate documentation and compliance with clinical standards.
• Support organisational governance programmes.
• Maintain an active clinical caseload, demonstrating exemplary clinical practice.
• Act as a role model for clinical standards and patient-centred care.

Requirements

• Medical degree with valid GMC licence to practise.
• Strong clinical decision-making capability.
• Proven capability in, and understanding of, clinical governance, patient safety leadership, and quality assurance processes.
• Specialist clinical expertise in obesity medicine, metabolic health, and the safe use of GLP-1 receptor agonists and other weight management pharmacotherapies.
• Strong leadership skills and people development skills.
• Excellent interpersonal and change management skills to lead multidisciplinary teams and manage complex organisational transitions.
• Strong communication and presentation skills.
• Strong experience in digital and tele-health settings.
• Significant post-registration experience in primary care, metabolic health, or obesity medicine.
• Proven experience in clinical governance and patient safety leadership, including risk management and incident investigation.
• Experience as a CQC Registered Manager or equivalent leadership role in regulated healthcare delivery (Desirable).
• Experience working cross-functionally with product, operations, and commercial teams to deliver clinically robust services (Desirable).

Skills

• Clinical leadership
• Clinical decision-making
• Clinical governance
• Patient safety leadership
• Quality assurance
• Obesity medicine
• Metabolic health
• GLP-1 receptor agonists
• Weight management pharmacotherapies
• Leadership
• People development
• Interpersonal skills
• Change management
• Communication
• Presentation skills
• Digital health
• Tele-health
• Risk management
• Incident investigation

Work Type

• Part-time
• Full-time
• Flexible working hours

Experience Level

• Significant post-registration experience

Education Level

• Medical degree
• GMC licence to practise

Salary/Compensations

• £85,000 to £100,000 (FTE) per annum

Benefits

• Structured training and development
• Opportunities to build skills and progress within a growing clinical organisation
• Private medical insurance
• Enhanced parental leave
• Enhanced sick leave
• Pension scheme