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About the Role

LifeLabs Learning is seeking exceptional learning experience facilitators who want meaningful impact without a traditional full-time schedule. This role is ideal for experienced facilitators, consultants, coaches, or operators who want to help us transform the workplace into a practice lab for mastering life's most useful skills, while maintaining other professional pursuits.

Responsibilities

• Deliver highly engaging learning experiences that uphold LifeLabs research backed content and allows for engagement, discussion, practice, processing, and application.
• Create psychologically safe, inclusive learning environments.
• Facilitate LifeLabs Learning workshops across formats (e.g. in-person, virtual, and hybrid) and learning modalities (e.g. training, group coaching, group dialogue).
• Participate in and lead panels, speaking engagements, Skills Spotlights, and lead-generation events.
• Ensure audiences from individual contributors to senior leaders have a tailored experience by adapting to unique needs of organizations and learners.
• Be prepared for each workshop, including client specific context generated from other client-facing teams.
• Ensure all required materials and tools are ready to deliver each session. (i.e. slides, laptop, handouts, and adapters).
• Effectively use technology in a distraction free environment with strong audio/video quality to effectively deliver LifeLabs Learning sessions.
• Provide planned coverage and emergency coverage. This could include same-day facilitation when necessary and schedule permitting.
• Flex to support last-minute client or internal needs while maintaining professionalism and preparedness.
• Collaborate with internal client teams to support business-critical priorities such as client engagement, product innovation, and internal company culture initiatives.
• Serve as a learning experience partner alongside other product and client-facing teams, bringing facilitation skills and subject-matter expertise to targeted business initiatives.
• Actively seek, synthesize, and apply feedback from clients and learners to continuously improve experiences, solutions, and outcomes.
• Establish and sustain strong, trust-based relationships with clients and internal stakeholders through consistent communication, reliability, and mutual respect.
• Prioritize the needs, goals, and experiences of clients when preparing for and delivering solutions, ensuring alignment with their context and values.
• Monitor, interpret, and recognize industry-specific trends, innovations, and external forces to inform decision-making and client alignment.
• Confidently and accurately use business terminology to build credibility with clients and stakeholders.
• Proactively surface risks to a client engagement and work with internal partners to address emergent concerns.
• Manage timelines, milestones, and deliverables using project management tools, while clearly communicating progress and outcomes to internal and external stakeholders.
• Drive positive outcomes for clients and continually improve our learning experiences.
• Maintain on-going practice through observations, mocks, and self-study sessions.
• Maintain accurate, timely reading, communication, and documentation across all internal systems.
• Maintain facilitation standards of excellence in knowledge and delivery of LifeLabs Learning content, through skill development, observation, training and certification pathways.
• Contribute to the on-going educational development and engagement of the facilitation team through research, presentations, etc.
• Communicate schedule constraints, risks, and needs proactively, with schedulers and managers.
• Create and maintain an active and on-going personal learning and development plan.
• Pursue growth in facilitation, content mastery, and internal contributions.

Requirements

• A current coaching certification preferred
• Bachelor’s degree required; Graduate degree preferred
• 2 years experience in a client-facing role required
• 2 years professional experience facilitating or teaching adult learners required
• Real-world organizational or business experience in a people management/leadership capacity required
• Understanding of empirical research methods and the ability to teach research-backed concepts clearly and practically
• Comfort facilitating standardized material you did not create
• Strong executive presence and adaptability
• Excellent communication and time management
• Technology fluency (Zoom, Google Workspace, emerging AI tools)
• English language proficiency (our primary workshop delivery is in English)
• Maintain 4+ open workshop slots weekly
• Deliver ~10 workshops/month where demand allows
• Maintain recurring availability during high-demand time blocks
• Increase availability temporarily during onboarding
• Employment includes agreements related to protection of confidential information, ownership of facilitation materials created during employment, and limitations on delivering substantially similar training services outside LifeLabs during employment and for a defined post-employment period.
• Employment with LifeLabs Learning is contingent upon successful completion of a background check, conducted in accordance with applicable laws.
• Candidates will also be asked to verify all educational degrees and credentials represented during the application and interview process.

Skills

• Coaching
• Feedback
• Prioritization
• Inclusion
• Facilitation
• Client Engagement
• Product Innovation
• Internal Company Culture Initiatives
• Subject-Matter Expertise
• Project Management
• Research Methods
• Executive Presence
• Adaptability
• Communication
• Time Management
• Zoom
• Google Workspace
• AI Tools

Location

• New York City
• Virtual
• City-based Hybrid

Work Type

• Part-Time
• Virtual
• Hybrid
• Flex

Experience Level

• Experienced facilitators, consultants, coaches, or operators
• 2 years experience in a client-facing role
• 2 years professional experience facilitating or teaching adult learners
• Real-world organizational or business experience in a people management/leadership capacity

Education Level

• Bachelor's degree
• Graduate degree preferred
• Coaching certification preferred

Salary/Compensations

• Virtual 1 hr workshops: $240
• Virtual 2 hr workshops: $400
• In-person workshops: $525
• $40/hr for onboarding, certification, and internal work

Benefits

• Facilitator certification training
• Ongoing coaching and professional development support
• Access to all LifeLabs workshops and learning
• Paid sick leave
• Access to 401(k) plan with 3% employer match
• Monthly technology stipend

About the Company

• LifeLabs Learning is the source for instantly useful, delightfully unusual, science-backed training for managers and teams.
• We teach skills to build passionate and high-performing teams faster.
• We're a diverse team of experts who focus on Tipping Point Skills(TM) like coaching, feedback, prioritization, and inclusion — teaching only the behaviors that lead to the biggest impact in the shortest time.
• We make these skills stick by helping organizations build them into their culture and systems - and we have fun doing it!

Equal Opportunity

• LifeLabs Learning is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
• We will not have access to your personal Equal Employment Opportunity Commission information during the interview process.
• LifeLabs Learning is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
• To request a reasonable accommodation, please let us know in your application or email us at Work@LifeLabsLearning.com