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About the Role
The Nurse Care Coordinator (RN) is an integral member of Clarity Pediatrics' interdisciplinary care team, collaborating with physicians, advanced practice providers, psychologists, and therapists. This role ensures seamless care delivery for children with chronic conditions by coordinating clinical appointments, providing patient and family education, managing medication authorizations, and serving as a primary point of contact between families, providers, and pharmacies.
Responsibilities
- Coordinate, schedule, and reschedule clinical appointments across the care team
- Manage referrals to specialist and external clinical services
- Proactively follow up with families to reduce gaps in care and no-show rates
- Support care transitions and continuity across the interdisciplinary team
- Provide clinical updates to referring physicians
- Coordinate lab work and documentation requirements for treatment planning with referring providers
- Support the providers for patients requiring escalation of care
- Provide evidence-based education to families regarding chronic condition management
- Explain medication regimens, treatment plans, and care goals in accessible language
- Respond to patient and family inquiries via messaging and phone in a timely manner
- Support health literacy and empower families to engage actively in their child's care
- Initiate and manage medication prior authorization requests with insurance payers
- Communicate with pharmacies to resolve dispensing issues and coordinate refills
- Track authorization status and escalate delays to the appropriate clinical team member
- Maintain accurate medication records and document all pharmacy communications
- Document clinical interactions accurately and in a timely manner across multiple EHR and care management platforms
- Participate in interdisciplinary case conferences, team huddles, and quality improvement meetings
- Report patient progress and care gaps to clinical supervisors
- Identify workflow inefficiencies and contribute to process improvement solutions
Requirements
- Active California Registered Nurse (RN) license in good standing
- Demonstrated proficiency with multiple technology platforms and electronic health record (EHR) systems
- Strong organizational, communication, and interpersonal skills
- Ability to manage competing priorities and work collaboratively in a remote, virtual environment
- Comfort working with diverse, medically and socially complex pediatric populations
- Excitement about joining a fast-growing startup and iterating on new care models
- Reliable internet connection and a dedicated workspace suitable for remote work
- Bilingual English/Spanish preferred
- Experience in pediatric, chronic care, or care coordination settings preferred
- Familiarity with prior authorization processes and payer requirements preferred
- Experience working in underserved or urban environments preferred
Skills
- Care Coordination
- Scheduling
- Referral Management
- Patient Education
- Medication Management
- Prior Authorization
- Pharmacy Coordination
- Documentation
- Team Collaboration
- Communication
- Interpersonal Skills
- Organizational Skills
- Tech-Savvy
- EHR Systems
- Cultural Responsiveness
- Startup Mindset
Location
- Remote
Work Type
- Full-time
- Contract
- Remote
Experience Level
- Associate's degree in Nursing
- Bachelor's degree in Nursing
- Master's degree in Nursing
Education Level
- Associate's degree in Nursing
- Bachelor's degree in Nursing
- Master's degree in Nursing
Salary/Compensations
- $70,000 - $90,000/year
Benefits
- Medical benefits
- Ancillary benefits
About the Company
- Clarity Pediatrics is reimagining pediatric chronic care, starting with ADHD.
- The company has successfully launched a virtual clinic for ADHD and anxiety.
- Clarity Pediatrics is expanding its pediatric care platform to address other common chronic conditions, focusing on Obesity and Overweight management.
- The clinical model is tech-enabled, backed by science, and designed to deliver exceptional health outcomes.
- Co-founders and leadership have deep commitment to clinical excellence and domain expertise in healthcare.
- CEO, Christina LaMontagne, has led two startups and earned her MBA at Harvard Business School.
- Chief Medical Officer, Alesandro Larrazabal, MD, trained at UCSF and Stanford, was a Medical Director at Kaiser Permanente, and worked at IDEO.