About the Role
Heidi is building a platform of clinical AI tools designed to support clinicians across their workflows. This role will shape how these products are positioned, launched, and brought to market, owning positioning, messaging, go-to-market strategy, and sales enablement. It requires a senior individual contributor comfortable setting strategy and executing it, with a strong point of view and hands-on approach.
Responsibilities
- Own positioning and messaging across Heidi’s product suite, defining product function, target audience, problem solved, and competitive advantage.
- Build messaging for key audiences including clinicians, clinical buyers, operational buyers, IT buyers, and executive buyers.
- Translate product capabilities, customer outcomes, and competitive differentiation into messaging for campaigns, launches, sales materials, demos, and the website.
- Own GTM strategy for major product launches, including target audience, positioning, launch plan, sales readiness, adoption, and success metrics.
- Partner with Product to incorporate customer, competitive, and commercial insights into product development and market strategy.
- Drive cross-functional launch execution and use adoption, customer feedback, and commercial performance to inform future strategy.
- Build a strong point of view on customers, buyers, competitors, and the clinical AI market.
- Own customer research, win/loss analysis, and competitive intelligence, including competitive positioning and battlecards.
- Translate insights into recommendations that shape product, positioning, and GTM strategy.
- Own core product marketing materials for Sales, including pitch decks, collateral, solution briefs, and demo narratives.
- Understand market resonance, deal obstacles, and buyer needs to inform sales strategies.
- Translate customer outcomes into proof points such as case studies, ROI stories, references, and validated data.
- Support strategic deals with tailored messaging, competitive positioning, and objection handling.
Requirements
- 7+ years of product marketing experience, ideally in B2B SaaS, AI, healthcare, or another complex technology category.
- Proven track record of independently owning positioning, messaging, and go-to-market strategy from development through execution.
- Experience collaborating closely with Product and Sales to launch products, influence product strategy, and support complex sales motions.
- Exceptional writing and storytelling skills, with the ability to make complex products clear, differentiated, and compelling.
- Strong customer and commercial instincts, with experience using customer research, market insights, and performance data for decision-making.
- Comfortable operating as a senior individual contributor: setting direction, influencing cross-functional teams, and producing work independently.
- Comfortable moving quickly, making decisions with imperfect information, and operating in a high-growth environment.
- Experience in healthcare, health tech, or clinical software (bonus points).
- Experience bringing AI products to market (bonus points).
- Experience selling into health systems or other complex enterprise organizations (bonus points).
Skills
- Product Marketing
- Positioning
- Messaging
- Go-to-Market Strategy
- Sales Enablement
- Customer Research
- Market Intelligence
- Competitive Analysis
- Storytelling
- B2B SaaS
- AI
- Healthcare Technology
Location
- US
- UK
- Canada
- Europe
Work Type
- Full-time
Experience Level
- Senior
Benefits
- Generous Healthcare, Dental, and Vision benefit options (90%+ paid by Heidi)
- 401k with 3% match
- $100/month Healthy Heidis budget
- $700/year learning & development budget
- Recharge Days after major pushes
About the Company
- Heidi is building an AI Care Partner that works alongside clinicians to make healthcare continuous and deeply human.
- The company's AI tools support clinicians across their workflows, giving back millions of hours to healthcare professionals and supporting millions of patient visits globally.
- Heidi is backed by nearly $100 million in funding and is growing in the US, UK, Canada, and Europe, partnering with leading health systems.
- Heidi's mission is to build for healthcare's next decade, lead healthcare forward, and follow the evidence.
