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About the Role

The Labor Relations Specialist serves as a dedicated HR partner supporting the University’s Labor Relations function. This role focuses on collective bargaining agreement administration, labor relations processes, and operational support within a complex, unionized higher education environment. This position supports Labor Relations leadership through research, documentation, case coordination, and stakeholder communication.

Responsibilities

Serves as a liaison between Labor Relations and the shared-service HRBP team, ensuring coordination, information flow, and alignment on labor-related issues.
Assists with the interpretation and application of collective bargaining agreements, memoranda of agreement, and labor-related policies.
Provides labor relations guidance to HR colleagues and campus partners, escalating complex issues to Labor Relations leadership as appropriate.
Supports consistent labor relations practices across departments in alignment with University policies and collective bargaining agreements.
Supports labor negotiations activities before, during, and after collective bargaining sessions.
Supports the intake, tracking, and administration of labor grievances and other labor relations cases.
Prepares documentation, correspondence, timelines, and summaries related to grievances, hearings, and arbitration.
Coordinates meetings, hearings, and related logistics in partnership with Labor Relations leadership.
Maintains accurate, confidential records and case files.
Acts as a point of coordination between Labor Relations and the shared-service HRBP teams.
Ensures relevant information is exchanged to support contract compliance, grievance handling, and consistent application of policies.
Assists in identifying when matters should transition between ER and LR, in alignment with established protocols.
Supports communication and follow-up between ER, Labor Relations, and other HR stakeholders.
Assists Labor Relations leadership with contract administration and bargaining preparation.
Supports data gathering, research, and analysis related to bargaining, grievances, and labor trends.
Helps track contract provisions, deadlines, and implementation requirements.
Assists with drafting and maintaining labor-related documentation, guidance materials, and summaries.
Partners with HR Business Partners, Payroll, Benefits, Faculty Affairs, and other campus stakeholders to ensure coordinated labor relations support.
Supports compliance with applicable employment laws, collective bargaining agreements, and University policies as they relate to labor relations.
Assists with audits, reporting, and process improvement initiatives related to labor relations.
Performs other duties as assigned.

Requirements

Bachelor’s degree.
Minimum of two (2) years of professional Human Resources experience, preferably with exposure to labor relations or unionized workforces.
Demonstrated experience using workplace technology and software applications, with the ability to learn and adapt to new systems, tools, and platforms quickly and effectively.
Strong written and verbal communication skills.
Strong organizational skills and attention to detail.
Ability to work effectively in a collaborative, matrixed HR environment.
Demonstrated ability to handle sensitive and confidential information with discretion.

Skills

Labor Relations Fundamentals
Contract Interpretation and Administration
Collaboration and Stakeholder Coordination
Judgment and Discretion
Organization and Case Tracking
Clear and Effective Communication

Location

Amherst

Work Type

Full Time
Hybrid

Experience Level

Minimum of two (2) years of professional Human Resources experience

Education Level

Bachelor’s degree

Salary/Compensations

PSSAP Grade 26
Refer to Professional Staff Hiring Ranges

About the Company

The University's Labor Relations function operates within a complex, unionized higher education environment.