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About the Role
The In Room Dining Server will maintain the highest standards for guests by ensuring quick, efficient, and professional Room Service within the Food & Beverage department.
Responsibilities
- Complete knowledge of service time, menu and specials
- Prepare, deliver and serve orders using Moments of Service
- Inquire if additional service is needed
- Responsible for each check
- Responsible for set-up, delivery and presentation of amenities
- Consult with supervisor on any food pick up difficulty
- Attend all designated staff meetings and training sessions
- Complete any tasks and side duties assigned by manager
- Responsible for maintenance and cleanliness of room service areas
- Aid guests in locating other areas of the hotel (walk them to the destination if possible)
- Adhere to cash handling standards
- Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications
Requirements
- Previous food and beverage experience in fine dining or hotel preferred
- Room Service experience is preferred
- Must be able to work a flexible schedule including weekends and holidays
- TABC and Food Handler certifications are required
- Candidates must be able to speak fluent English
Location
- Downtown Austin
Work Type
- Full-time
Benefits
- Free Downtown Parking in our Underground Garage
- Associate Cafeteria with Daily Complementary Hot Meals
- Medical, Dental, Vision, Employee Assistance Program, Telemedicine, and Short Term & Long Term Disability
- 401(K) Match, Pre-Tax Health Savings Account, and Flexible Spending Amount
- Exclusive Omni Associate Travel Discounts on Hotel Rooms, Food & Beverage and more!
- Tuition Reimbursement
- Adoption Services Aid
- Pet Insurance
- Legal Services
- Paid Time Off
- Friends & Family Discounts
- Discounted E-Cornell Courses
- Leadership Development Programs
- Diversity & Inclusion Programs
- Omni Support Center Internal Reward Program
- Work/Life Balance
About the Company
- Omni Austin Hotel Downtown blends Texas charm with modern luxury, offering guests and associates a one-of-a-kind experience that captures the true spirit of downtown Austin.
- Omni associates thrive in a dynamic and upbeat environment, supported by comprehensive training, mentorship, and opportunities for career growth.
- We foster a culture built on respect, gratitude, and empowerment.
- Omni Hotels & Resorts is recognized for exceptional service and genuine hospitality.
Equal Opportunity
- Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.
- Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
- If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.