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About the Role

Support the Quality team in ensuring the quality and reliability of North Atlantic Industries' electronic systems throughout the manufacturing process. Collaborate with cross-functional teams to identify, investigate, and resolve quality issues while developing the technical knowledge and problem-solving skills needed to support production yield, regulatory compliance, and customer satisfaction.

Responsibilities

• Support failure analysis for supplier-related issues and assist with implementing supplier corrective actions.
• Conduct investigations on factory non-conformances, perform root cause analysis with guidance, and assist in ensuring timely closure of corrective actions.
• Support internal audits and assist with external audits related to AS9100/ISO 9001, customer requirements, and regulatory standards.
• Serve as a Quality representative for production teams by supporting day-to-day product quality activities.
• Assist with customer post-delivery issues and support completion of customer RCCA requests.
• Collect, analyze, and report quality data, yield metrics, and defect trends to support continuous improvement initiatives.
• Participate in Material Review Board (MRB) activities and assist with the resolution of day-to-day nonconformances.
• Assist in developing, reviewing, and maintaining quality documentation including procedures, work instructions, inspection plans, and quality records.
• Support activities that improve, maintain, and promote the Quality Management System.

Requirements

• Candidates must be a U.S. Person, defined as either a U.S. citizen or a lawful permanent resident (Green Card holder), and must be able to provide appropriate documentation upon hire to verify this status.
• Some positions involve sensitive customer contracts and require U.S. citizenship as a condition of employment.

Skills

• Strong written and verbal communication skills
• Ability to effectively communicate technical information
• Fundamental knowledge of failure analysis
• Process-oriented thinking
• Ability to prioritize work
• Ability to learn quickly
• Ability to contribute in a fast-paced manufacturing environment
• Familiarity with IPC standards (e.g., IPC-A-610, J-STD-001)
• Familiarity with workmanship standards
• Familiarity with AS9100 standards
• Skills to support data analytics
• Knowledge of statistical process control

Experience Level

• 0-2 years of experience

Education Level

• Bachelor's Degree preferred

Benefits

• Medical, Dental, and Vision Insurance
• Company-provided Life and AD&D Insurance
• Voluntary Supplemental Life Insurance
• Long-term Disability Insurance
• Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• 401(K) with company matching contributions
• Vacation, holidays, sick
• Employee tuition reimbursement
• Annual bonus eligibility
• Opportunities for learning and career development

About the Company

• North Atlantic Industries is a leading provider of embedded electronic solutions, specializing in rugged embedded computing, power supplies and motion simulation and measurement technologies.
• Our products and services are used by the military, aerospace, and industrial markets, helping to advance technology and protect the free world.
• NAI is proud to be recognized as a Top Workplace!
• Our culture is very collaborative.
• We have team building events, company picnics, special event days and an employee game room.
• Please visit our website at www.naii.com/careers to see more about what makes us a unique place to work.

Equal Opportunity

• NAI is proud to be an Equal Opportunity Employer.
• Read our full EEO/AAP statement.