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About the Role
Humber River Health is seeking a Staffing Resource Centre Assistant to provide support to the Staffing Resource Centre. This role involves daily liaison with patient care areas to determine staffing and agency requirements, ensuring efficient coordination of relief staff and agency personnel.
Responsibilities
- Liaise with staff, managers, and agency personnel to coordinate staffing requests and needs, ensuring contract obligations are met.
- Maintain ongoing communication with patient care areas regarding relief staff requests.
- Liaise daily with the Program/Services Coordinator/Manager/Manager on call to communicate staffing needs and outstanding agency requests.
- Collect and record statistics related to agency use and staffing requests from various programs, including running reports.
- Perform accurate data entry into Access databases.
- Undertake other duties and projects as assigned.
Requirements
- 2 years of hospital and scheduling experience required.
- Preferred minimum five years of administrative/secretarial experience supporting management/administrative staff.
- Ontario Secondary School diploma, or equivalent required.
- Completion of a recognized Post-Secondary secretarial/administrative program is preferred.
- Previous experience in a health care environment is an asset.
- Experience in Resource Staffing or equivalent experience is an asset.
- Excellent written/verbal communication skills.
- Excellent computer skills (Microsoft Office - Word, Excel, Powerpoint, Access, Outlook).
- Typing speed of 40 W.P.M. is required.
- Knowledge of Meditech computer system is an asset (Order Entry, PCI, MOX, Meditech Skills Database).
- Excellent organizational skills, including the ability to prioritize and initiate work.
- Ability to work independently with minimal supervision and collaboratively within a team.
- Ability to multitask in a fast-paced environment.
- Proven decision-making and problem-solving skills.
- Resourceful and innovative.
- Ability to handle sensitive and confidential issues/information professionally.
- Excellent attendance and discipline-free record required.
- An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset.
- Applicants will be required to successfully complete full administrative testing, including typing speed and MS Office.
Skills
- Hospital and scheduling experience
- Administrative/secretarial experience
- Secretarial/administrative program
- Health care environment experience
- Resource Staffing experience
- Written communication
- Verbal communication
- Microsoft Office (Word, Excel, Powerpoint, Access, Outlook)
- Typing speed (40 W.P.M.)
- Meditech computer system knowledge
- Organizational skills
- Prioritization
- Initiative
- Independent work
- Team collaboration
- Multitasking
- Decision making
- Problem solving
- Resourcefulness
- Innovation
- Handling confidential information
- Equity, diversity, and inclusion principles
Location
- All Sites
Work Type
- Permanent Full-time
- Monday through Sunday (including holidays)
Experience Level
- 2 years of hospital and scheduling experience
- Minimum five years of administrative/secretarial experience
Education Level
- Ontario Secondary School diploma, or equivalent
- Recognized Post-Secondary secretarial/administrative program
Salary/Compensations
- $31.735-39.694
About the Company
- Humber River Health is North America’s first fully digital hospital, established in 2015.
- The organization is committed to changing healthcare through technology and clinical expertise.
- Serves a community of 850,000 residents in North West Toronto.
- Key initiatives include Equity, Inclusivity, and active participation in the North West Toronto Ontario Health Team.
- Humber River Health is formally affiliated with the University of Toronto and Queen’s University.
- Committed to becoming a community academic hospital.
- Research Strategy is framed by Clinical Excellence, Optimizing Care through Technology, and Community Connection.
- Recognized as part of Greater Toronto’s Top Employers by Mediacorp Canada Inc.
- Supports employees through evidence-based leadership and fosters a culture of engagement.
- A member of the Toronto Academic Health Science Network (TAHSN) involved in research and academic collaboration.
- Dedicated to high-quality patient care with values of compassion, professionalism, and respect.
Equal Opportunity
- Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities.
- Fosters a culture where everyone feels respected, valued and empowered to contribute.
- Welcomes applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors.
- As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
- Does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground.
- Accommodations are available throughout the recruitment process and employment.