Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Patient Care Navigator plans, organizes, coordinates, monitors, and evaluates the provision of services at Samaritan Daytop Health's Clinic. They collaborate with the team in promoting quality patient care through appropriate resource utilization and coordination of professional and ancillary staff. The role may also provide direct patient care.

Responsibilities

• Conduct agency visits to client's providers.
• Maintain an assigned caseload.
• Utilize approved Health Home assessment tools and Health Information Technology (HIT) to complete assessments and develop care plans.
• Complete monthly HML assessments for assigned members.
• Provide referrals, develop linkages, and follow up on client services, including timely documentation in Electronic Medical Records.
• Use HIT dashboards to link services and communicate among the care management team, providers, members, and their families/caregivers.
• Act as a patient advocate and adhere to policies and regulations governing patient rights, confidentiality, and the HIPAA Privacy Rule.
• Maintain a clean, safe, and therapeutic work environment.
• Identify, investigate, and report patient/environmental safety factors and recommend improvements.

Requirements

• Associates Degree in Human Services, Sociology, Psychology or a related field.
• Minimum three (3) years supervisory experience strongly preferred and/or three years progressive nursing experience, preferably in an outpatient setting.
• Must be creative, intuitive team player with excellent communication, organizational and interpersonal skills.
• Computer literacy including proficiency in Microsoft Office Suite and EMR.
• Experience working directly with people from diverse racial, ethnic and socioeconomic backgrounds.

Skills

• Communication skills
• Organizational skills
• Interpersonal skills
• Microsoft Office Suite proficiency
• EMR proficiency

Location

• Bronx

Work Type

• Full-time
• Onsite

Experience Level

• 3 years supervisory experience preferred
• 3 years progressive nursing experience preferred

Education Level

• Associate's Degree

Salary/Compensations

• $24.72/hour

Benefits

• Full benefits package

About the Company

• Samaritan Daytop Health is a FQHC community-based health center based in the Bronx that provides holistic, integrated primary and behavioral healthcare to adults and families.
• It is in collaboration with Samaritan Daytop Village which provides housing, addiction support and behavioral health to the community.
• The clinic offers comprehensive services including primary care, psychiatric care, preventive health services, nutritional counseling, and case management, with a strong focus on culturally responsive and affordable care for underserved populations.
• As a trusted partner of Samaritan Daytop Village, the health center is closely integrated with substance use, mental health, and recovery programs, allowing patients to receive coordinated physical and behavioral healthcare in a supportive, patient-centered environment.