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About the Role

Develop and manage Guardian’s wellness solutions to address the physical, financial, and emotional well-being needs of customers, members, and their families. This role involves managing a team responsible for building and managing a portfolio of wellness solutions through organic design and external partnerships, ensuring alignment with Guardian’s core non-medical group benefits products and services.

Responsibilities

• Own and refine the wellness product strategy, aligning to the portfolio and corporate strategies.
• Be accountable for product performance, using data and insights to make informed recommendations for enhancements or changes.
• Monitor the Voice of the Customer (VOC) program and product performance to inform areas of improvement throughout the member journey.
• Establish Guardian as a Wellness leader through thought leadership, webinars, and represent Guardian in industry forums, conferences, and broker presentations.
• Effectively and persuasively communicate with all levels of the organization, externally and in large public forums.
• Own product management processes throughout the product lifecycle, including product development, roadmap planning, and launch activities -ensuring the team is adhering to and executing.
• Be accountable for and lead the go-to-market strategy development and capability prioritization for the development of new and enhancement of existing absence management offerings and capabilities.
• Stay abreast of trends and identify new opportunities for growth and development, monitoring macro environment and competitive environment, Voice of the Customer (VOC) program and internal performance.
• Be accountable for performance of external suppliers and negotiate contracts and establish business terms to support Guardian’s outcomes.
• Responsible for exploring new and innovative ways to work with third party technology companies to augment the customer experience, including but not limited to pre-planning tools and resources, employer reporting, etc.
• Create and deliver engaging presentations that clearly communicate new product ideas, offerings, benefits, and strategic rationale.
• Be responsible for extensive business case work to illustrate the value and opportunity of new concepts as well as influence senior leadership decision-making and capital investment.
• Build strong relationships with key stakeholders and leaders across the company to promote product collaboration, solution identification, and product success.
• Manage multiple related products and/or teams, sets departmental priorities and allocates resources to align business objectives and annual plan.
• Stay up to date on all regulatory requirements and ensure product offerings are compliant.

Requirements

• Bachelor’s degree in business or equivalent required.
• Minimum of 8+ years of product management experience in group insurance industry is preferred.
• Experience with well-being offerings/products.
• Excellent organizational and communication skills, and ability to work in a matrix environment.
• Demonstrated experience working with cross-functional teams and stakeholders to drive business results.
• Proven ability to efficiently operationalize new offerings via partnership.
• Skilled in identifying and driving new opportunities for growth and development.
• Strong business and financial acumen, project management, and analytical skills.
• Exceptional executive presence and public speaking skills with senior leaders, the field, and marketplace.
• Ability to influence others and make decisions quickly and effectively.
• Strong problem-solving skills and ability to work in a fast-paced environment.
• Must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.

Skills

• Product management
• Wellness solutions
• Group insurance
• Disability
• Absence
• Life insurance
• Supplemental health
• State paid leave
• Workplace benefit programs
• Cross-functional collaboration
• Product development
• Roadmap planning
• Go-to-market strategy
• Supplier management
• Contract negotiation
• Business case development
• Project management
• Analytical skills
• Public speaking
• Problem-solving

Location

• Boston MA
• Holmdel NJ
• Bethlehem PA
• Hudson Yards NY

Work Type

• Hybrid
• Full-time

Experience Level

• 8+ years of product management experience in group insurance industry preferred
• Seasoned leader

Education Level

• Bachelor's degree in business or equivalent

Salary/Compensations

• $126,910.00 - $208,495.00

Benefits

• Support and flexibility to achieve professional and personal goals
• Skill-building
• Leadership development
• Philanthropic opportunities
• Contemporary, supportive, flexible, and inclusive benefits and resources

About the Company

• At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.
• Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
• As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.

Equal Opportunity

• Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
• Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
• Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship.
• Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B).