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About the Role
Join a team dedicated to helping people write their next chapter. As a Member Advisor, you'll help members navigate financial decisions, celebrate milestones, and find solutions that support their goals. Every interaction is an opportunity to build trust and create a positive experience.
Responsibilities
- Deliver exceptional customer service to members
- Process transactions accurately and efficiently
- Open and maintain deposit accounts
- Assist members with consumer loan applications
- Recommend products and services that support members' financial goals
- Educate members about fraud prevention and account security
- Build lasting relationships while navigating multiple systems and processes
Requirements
- High school diploma or GED required
- One year of banking, retail, cash handling, customer service, sales, or related experience preferred
- Strong communication and relationship-building skills
- Ability to multitask in a fast-paced environment
- Comfort using technology and learning new systems
Skills
- Communication skills
- Relationship-building skills
Location
- Brooklyn Branch
Work Type
- Part-time
- Full-time
Experience Level
- 1 year of experience preferred
Education Level
- High school diploma or GED
Salary/Compensations
- $17.00-$18.50 per hour
Benefits
- Employee Assistance Program (EAP)
- Paid Time Off (PTO)
- 12 paid holidays
- 401(k) with company match
- Pension plan
- Gym membership reimbursement
- Tuition reimbursement
- Growth and development opportunities
About the Company
- At TRUE Community Credit Union, we do more than provide financial services. We help people build brighter futures and strengthen our communities. Our culture is built on collaboration, inclusion, growth, and genuine care for one another.
Equal Opportunity
- We celebrate diversity and are committed to creating an inclusive environment for all employees.