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About the Role

Lead the planning and delivery of property and construction initiatives across the retail portfolio, including renovations, expansions, relocations, and other facility-related projects. Partner with internal stakeholders, vendors, landlords, and cross-functional teams to define scope, develop schedules and budgets, and drive execution from project kickoff through closeout. Accountable for on-time, on-budget delivery, proactive risk management, clear status reporting, and ensuring work is completed safely and to required quality and compliance standards, often in occupied, customer-facing environments where business continuity is critical.

Responsibilities

Lead end-to-end project delivery with moderate guidance, including scope definition, stakeholder alignment, procurement/contractor engagement, and day-to-day coordination across internal teams and external partners.
Develop and manage project budgets, forecasts, and approvals; track commitments and actuals; and implement cost controls and change management practices to protect project financial outcomes.
Plan and execute construction in occupied/open retail settings by coordinating phasing, off-hours work windows, access and logistics, temporary controls/signage, and stakeholder communications to minimize customer and colleague disruption.
Own project risk, issue, and dependency management by identifying impacts early (schedule, cost, quality, safety, business continuity), driving mitigation plans, and escalating decisions when needed.
Provide project leadership through clear communication, meeting facilitation, and consistent reporting; mentor less experienced colleagues as needed; and promote a collaborative, accountable team environment.

Requirements

5+ years of experience managing commercial construction and/or facilities projects, including multiple concurrent projects, vendor/contractor oversight, and delivery in occupied/open retail environments (construction while open).
Demonstrated capability in core project management disciplines (scope, schedule, budget, quality, risk, and change control) and familiarity with estimating, project controls, construction administration, phasing/logistics planning, and safety practices in regulated or customer-facing environments.
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks.

Location

Hybrid schedule (1–2 days in office, 3–4 days visiting project sites)

Work Type

Hybrid
Full-time

Experience Level

5+ years

Education Level

Bachelor’s degree in Construction Management, Engineering, Architecture, Business, or a related field (or equivalent practical experience)

Salary/Compensations

$71,000 - $100,000 per year, plus an opportunity to earn an annual discretionary bonus.

Benefits

Competitive pay
Comprehensive medical, dental and vision coverage
Retirement benefits
Maternity/paternity leave
Flexible work arrangements
Education reimbursement
Wellness programs
Paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States.

About the Company

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism.
Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy

Equal Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism.
Employment decisions are based solely on merit, qualifications, performance and capability.