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About the Role

As the Night Auditor, you will be the calm and capable individual responsible for keeping the hotel running smoothly overnight. This role is crucial for ensuring smooth operations, accurate reporting, and guest satisfaction during the night.

Responsibilities

• Audit, balance, and reconcile daily cash, credit card, and room transactions
• Complete nightly reporting and reset systems for the next business day
• Handle guest check-ins, check-outs, and overnight requests professionally and confidently
• Respond to guest concerns and help resolve basic housekeeping or maintenance issues overnight
• Coordinate with overnight houseman and communicate important information for the morning leadership team
• Assist with light breakfast setup and maintaining public areas overnight
• Answer reservation inquiries and accurately enter reservations into the system
• Complete required logs, reports, and overnight communications
• Support guest recovery efforts and problem solve independently when situations arise
• Help create a safe, welcoming, and well-run overnight environment for guests and team members

Requirements

• Previous hotel front desk or Night Audit experience strongly preferred
• Dependable, organized, and comfortable working independently overnight
• Strong problem-solving skills and good judgment
• Professional communication and guest service skills
• Comfortable multitasking in a fast-paced downtown hotel environment
• Basic accounting/math skills and attention to detail
• Ability to stay calm, confident, and guest-focused during overnight challenges
• Experience with Hilton systems or hotel PMS systems is a plus
• High school diploma or equivalent
• Ability to stand/walk for extended periods
• Ability to occasionally lift up to 50 lbs
• Must be able to work overnight hours, weekends, and holidays as needed

Skills

• Problem-solving
• Communication
• Guest service
• Multitasking
• Attention to detail
• Basic accounting/math skills

Location

• Downtown Austin

Work Type

• Overnight
• Full-time

Experience Level

• Previous hotel front desk or Night Audit experience strongly preferred

Education Level

• High school diploma or equivalent

Benefits

• Hilton team member travel discounts worldwide
• Medical, dental, and vision coverage through Moody National
• 401(k) retirement plan
• PTO that starts accruing from day one
• Growth opportunities within both Hilton and Moody National Companies

About the Company

• Hilton brand
• Moody National Companies