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About the Role

The Property Manager will provide leadership to site staff, direction for building operations, customer service, resident relations, property budget management, rent collections, leasing, compliance and guidance on maintenance priorities. This position will lead operations at Francis of Assisi.

Responsibilities

• Deliver great customer service to residents in partnership with Assistant Property Manager, Maintenance, and Resident Services staff.
• Ensure timely rent collection and achievement of collection benchmarks.
• Maintain occupancy rates at or above budgeted targets by actively managing leasing strategies.
• Manage property operations within approved budget parameters and identify opportunities for cost savings.
• Regularly review and control property expenses to align with budget goals.
• Drive performance to meet or exceed Controllable Net Operating Income (CNOI) objectives.
• Monitor and ensure compliance with regulatory requirements, including resident files, annual and interim recertifications, and all necessary documentation.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent.
• Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.
• Experience being accountable for financials.
• Previous housing or property management experience including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties.
• Legally operate a motor vehicle (valid driver's license).
• Minimum two (2) years of administrative, accounting, customer service, and/or supervisory experience.
• Applicable experience in management and customer service.

Skills

• Comprehend and communicate in the English language both orally and in writing.
• Proficient with Microsoft Office.

Location

• On-site

Work Type

• On-site
• Full-time

Experience Level

• Minimum two (2) years of administrative, accounting, customer service, and/or supervisory experience.

Education Level

• High school diploma or equivalent.
• Professional certification in property or affordable housing management.

Salary/Compensations

• $32.00-$37.00

Benefits

• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year
• 12 company holidays + 2 floating holidays
• 403b + match
• Paid Volunteer Time
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

About the Company

• At Mercy Housing, your work creates homes, hope, and opportunity.
• Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth.
• Together, we’re transforming lives through affordable housing and inclusive communities.

Equal Opportunity

• We encourage candidates with lived experience to apply.
• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.