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About the Role

The Commercial Director will lead the development and execution of Sales, Marketing, and Customer Success strategies to drive business growth in Japan. This role is responsible for designing, implementing, and optimizing programs that support the organization's legal and compliance technology products, services, and market positioning.

Responsibilities

• Develop and implement marketing programs and pricing strategies aligned with divisional priorities.
• Design and execute sales programs to achieve business objectives and revenue targets.
• Develop a comprehensive Customer Success strategy, supporting managers across all stages of the customer lifecycle, including pre-sales, onboarding, adoption, and ongoing engagement.
• Provide leadership and direction to Marketing, Sales, and Customer Success teams through managers, ensuring alignment with organizational goals.
• Oversee departmental performance, ensuring accountability for results and a culture of continuous improvement.
• Execute functional business plans and contribute to the development of long-term commercial strategy.
• Make decisions guided by divisional strategy, market priorities, and business objectives.
• Build strong relationships with key customers, partners, and stakeholders across the Japanese market.
• Collaborate effectively with regional and global teams to support business growth and operational excellence.

Requirements

• Proven experience in commercial leadership roles spanning sales, marketing, and customer-facing functions.
• Strong strategic thinking skills, with the ability to translate vision into actionable plans and measurable outcomes.
• Excellent leadership and team management skills with experience leading through managers.
• Deep understanding of the Japanese market, customer expectations, and business culture.
• Strong commercial acumen and experience driving business growth and revenue performance.
• Exceptional communication, stakeholder management, and influencing skills.
• Demonstrated ability to build, develop, and motivate high-performing teams.
• Fluent Japanese and business-level English.

Location

• Tokyo, Japan

Benefits

• Country specific benefits

About the Company

• LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase productivity, improve decision-making, achieve better outcomes, and advance the rule of law worldwide.
• As a digital pioneer, LexisNexis was the first to bring legal and business information online through its Lexis® and Nexis® services and continues to innovate across legal and professional markets.
• LexisNexis is one of the world's leading providers of legal, regulatory and business information and technology solutions.
• We combine authoritative legal content, advanced analytics and cutting-edge AI technology to help legal professionals work faster, make better decisions and achieve better outcomes.
• With the launch of Lexis+ AI and Protégé, we are redefining how lawyers research, draft, analyse and interact with legal information, helping organisations unlock the power of trusted generative AI within legal workflows.

Equal Opportunity

• Qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.