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About the Role

As the Director of Facilities at Phoenix House-NY, you will report directly to the Chief Operating Officer and will play a critical role in maintaining safe, compliant, efficient, and mission-driven environments for patients, staff, and visitors. We are seeking an experienced and dynamic Director of Facilities to oversee and manage all daily activities of the Facilities Department throughout the New York region. This is a senior leadership opportunity for a highly motivated professional who can operate independently, lead diverse teams, manage complex facilities operations, and drive operational excellence across multiple sites.

Responsibilities

Oversee the operation, maintenance, and repair of all building systems, including plumbing, electrical, HVAC, fire/life safety, and related infrastructure across multiple facilities in New York City and Suffolk County
Direct preventive maintenance programs and ensure all facilities remain in compliance with applicable regulatory, safety, and accreditation standards
Manage annual operating and capital budgets for facilities operations and maintenance activities
Supervise maintenance personnel, porters, and related facilities staff across multiple locations
Develop departmental goals, objectives, policies, and performance standards aligned with organizational priorities
Lead staff recruitment, training, mentoring, performance management, and professional development initiatives
Solicit, evaluate, negotiate, and oversee third-party contractors, vendors, consultants, and service providers
Working with the Director of Capital Improvements to coordinate facility renovations, repairs, construction projects, and infrastructure upgrades
Lead Disaster Recovery Planning, emergency preparedness initiatives, and operational continuity implementation efforts
Conduct routine site inspections to ensure facilities are maintained in a safe, secure, and professional manner
Collaborate with executive leadership and program operations teams to support organizational growth and strategic initiatives
Ensure timely response to facility emergencies and operational issues as needed

Requirements

Minimum of 10 years of progressive facilities management experience in the greater New York area, preferably within healthcare, behavioral health, nonprofit, or residential services environments
Demonstrated experience managing multi-site facilities operations and maintenance teams
Strong leadership, supervisory, and staff development skills
Excellent organizational, communication, and project management abilities
Experience managing vendor relationships, contracts, and operating budgets
Knowledge of building systems, regulatory compliance requirements, workplace safety standards, and emergency preparedness planning
Ability to work independently, prioritize competing demands, and operate effectively in a fast-paced environment
Valid driver’s license and ability to travel throughout New York State required

Skills

Leadership
Supervisory
Staff development
Organizational
Communication
Project management
Vendor relationship management
Contract management
Budget management
Building systems knowledge
Regulatory compliance
Workplace safety
Emergency preparedness planning

Location

Brentwood, NY 11717
Long Island City
Suffolk County

Work Type

Full Time
Exempt

Experience Level

10+ years of progressive facilities management experience

Education Level

High School or GED Equivalent
Bachelor’s degree preferred; equivalent combination of education and experience will be considered

Salary/Compensations

$80,000.00 - $120,000.00 Salary/year

Benefits

100% employer-paid medical insurance for all eligible employees and their dependents
10 Paid Holidays
Paid vacation, sick time, personal and wellness time
Medical, dental, and vision insurance for those scheduled to work at least 30 hours per week
Pet insurance, legal support, and other supplemental insurance
Generous tuition reimbursement program
403(b) retirement plan

About the Company

Phoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery.
We provide treatment, housing, and support services for our clients and their families.
Our core values— Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking —guide our approach, ensuring each person receives evidence-based care that promotes dignity and wellness.
By upholding these values, we empower people to rebuild their lives with hope, accountability, and support.