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About the Role

Join a growing organization that is transforming access to dental care! We’re looking for a Provider Network Manager who is passionate about building and maintaining strong provider networks. In this role, you will play a vital part in recruiting and retaining General Dentists and Specialists while supporting providers through education, training, and strategic relationship-building. You’ll collaborate cross-functionally, conduct market analysis, and ensure providers align with organizational goals and compliance standards.

Responsibilities

Recruit General Dentists and Specialists to meet network adequacy and corporate objectives.
Analyze existing provider networks to identify recruitment needs based on access standards and cost effectiveness.
Conduct competitor analysis and develop strategic recruitment plans for assigned markets.
Negotiate fee schedules and contract terms to align with company goals.
Support network providers within assigned territories with claims issues, grievances, facility updates, and contract guidance.
Conduct on-site provider orientations and structural audits as needed.
Collect and process provider contracts, ensuring complete and accurate documentation.
Maintain and strengthen long-term relationships with providers.
Deliver monthly activity reports and updates on recruitment and retention progress.
Educate providers on Liberty policies, procedures, and compliance standards.
Collaborate cross-functionally to resolve escalated provider concerns and lead problem-solving efforts.
Perform other related duties as assigned.

Requirements

Candidates in Central New York; strong preference given to candidates in this region.
Local commuting within Central New York
Bachelor’s degree or equivalent combination of education and relevant work experience.
Minimum 4 years of experience in network management, dental office management, managed healthcare, and/or related sales.
Prior experience working with Medicaid, Medicare and/or DHMO networks is highly preferred.
Valid driver’s license, reliable transportation, and minimum $100,000 liability insurance.
Availability to travel 50% of the time, including occasional evenings and weekends for special events.
No relocation assistance or sponsorship available at this time.

Skills

Knowledge of dental terminology and credentialing processes.
Strong communication, public speaking, and negotiation skills.
Detail-oriented with excellent time management and organizational abilities.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to identify and resolve problems independently.
Experience with Medicaid or Medicare is a plus.

Location

Central NY - 13126, NY
Upstate or Central New York

Work Type

Full Time
Hybrid
Remote

Experience Level

Minimum 4 years’ experience in provider network management, dental office management, managed care, or related sales.
Independently manages recruitment and retention strategies in assigned regions.
Handles complex provider issues and leads recruitment initiatives.

Education Level

Bachelor’s degree or equivalent combination of education and relevant work experience.

Salary/Compensations

$68,640 - $80,000

Benefits

Competitive pay structure and savings options
Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.
Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.
100% employer-paid dental coverage for employees and eligible dependents.
Vision insurance with low-cost premiums for employee-only coverage and dependents.
Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage.
Flexible Spending Accounts for healthcare and dependent care expenses.
Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.
Long-term disability coverage.
Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.
Employee Assistance Program (EAP) to support mental health and well-being.
Generous vacation and sick leave policies, with the ability to roll over unused time.
10 paid company holidays.
Tuition reimbursement for eligible educational expenses.

About the Company

Liberty offers competitive and attractive benefit packages for our employees.
We strive to care for employees in ways that promote wellness and productivity.
Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives.
We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential.
Liberty will leverage diverse perspectives in building high performance teams and organizational culture.
Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve.

Equal Opportunity

We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.
Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled