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About the Role

We are seeking a Lead Software Engineer to spearhead end-to-end solution delivery for our Billing and Maintenance products. This role involves modernizing operations, improving billing accuracy, and enhancing service reliability by leading multiple vendor development teams. You will champion AI-assisted engineering and intelligent automation, leveraging modern AI tools to accelerate delivery and improve quality.

Responsibilities

Lead end-to-end solution delivery for Billing and Maintenance applications across front end, back end, APIs/services, integrations, data layers, AI-enabled capabilities, and vendor-supported components.
Drive AI-assisted engineering as a core practice across the team, leveraging tools like GitHub Copilot, Claude, or equivalent platforms for code generation, refactoring, test authoring, debugging, documentation, and solution prototyping.
Identify and lead practical AI, automation, and intelligent workflow opportunities across Billing and Maintenance to reduce manual effort, improve billing accuracy, detect anomalies, support decision-making, and enhance client experience.
Serve as the overall application lead, solution architecture lead, and functional SME across Billing and Maintenance initiatives from intake, design, development, testing, release, and production support.
Provide technical, functional, and delivery direction to vendor development teams, ensuring architecture, application development, AI opportunities, and business requirements are aligned to enterprise standards and product outcomes.
Translate business needs into scalable functional and technical specifications, including impact analysis, solution options, design decisions, dependencies, risks, security considerations, and effort estimates.
Lead architecture and solution design discussions, ensuring implementations meet security, performance, availability, scalability, compliance, resiliency, maintainability, data governance, and AI risk standards.
Partner with product, operations, QA, design, business stakeholders, IT, security, data, and vendor teams to refine requirements, prioritize work, manage dependencies, track deliverables, and drive Agile execution.
Establish and enforce engineering standards for clean, secure, maintainable code through design reviews, code reviews, refactoring, automated testing, CI/CD improvements, and release governance.
Act as the primary escalation and decision-making point for complex system issues during project delivery, enhancements, testing, release, production support, and incident response.
Facilitate knowledge transfer between Element IT, vendor partners, and business stakeholders while mentoring team members, promoting best practices, and maintaining API specifications, architecture notes, runbooks, support guides, and operational readiness documentation.

Requirements

8+ years of hands-on experience delivering production-grade software solutions, with strong depth in backend engineering, APIs/services, integrations, data layers, and cloud-native application delivery.
3+ years of technical leadership experience, including leading solution design, breaking down work, mentoring engineers, guiding vendor development teams, and driving code quality through reviews and engineering standards.
Strong proficiency in at least one modern backend language/framework (e.g., Java/Spring Boot, Node.js, or Python), with experience designing scalable REST/GraphQL APIs, microservices, event-driven services, and integration patterns.
Hands-on experience designing, building, deploying, and operating cloud-native applications on AWS, including containerized workloads (Kubernetes/EKS, ECS), serverless services such as AWS Lambda, managed databases, and cloud security practices.
Demonstrated, hands-on use of AI-assisted development tools (e.g. GitHub Copilot, Cursor, or Claude/ChatGPT for dev workflows) to improve engineering productivity across the SDLC.
Strong hands-on understanding of DevOps and cloud-native delivery practices, including CI/CD pipelines, infrastructure as code, automated deployments, observability, release management, and production reliability.
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Skills

Backend engineering
APIs/services
Integrations
Data layers
Cloud-native application delivery
Technical leadership
Solution design
Mentoring engineers
Vendor development team guidance
Code quality enforcement
Java/Spring Boot
Node.js
Python
REST APIs
GraphQL APIs
Microservices
Event-driven services
Integration patterns
AWS
Kubernetes/EKS
ECS
AWS Lambda
Managed databases
Cloud security practices
AI-assisted development tools
GitHub Copilot
Cursor
Claude/ChatGPT for dev workflows
DevOps
CI/CD pipelines
Infrastructure as code
Automated deployments
Observability
Release management
Production reliability
Frontend development
React
Angular
Agentic AI solutions
AI agents
Workflow automation
LLM integration
Prompt orchestration
Tool/function calling
Human-in-the-loop controls
Responsible AI practices
Logging
Metrics
Tracing
Alerting
Dashboards
Production health monitoring
Secure-by-design practices
Authentication
Authorization
Secrets management
Vulnerability remediation
OWASP fundamentals
Data protection
AI/ML platforms
Copilots
Third-party AI services
Intelligent automation solutions

Location

Toronto

Work Type

Full-time

Experience Level

Lead
8+ years of hands-on experience
3+ years of technical leadership experience

Education Level

Bachelor’s degree in computer science, Software Engineering, or a related discipline, or equivalent practical experience.

Salary/Compensations

$111,100 - $152,800 annually

Benefits

Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness (for qualified roles)
Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) (for qualified roles)

About the Company

Element employees make a difference in the lives of others every day.
We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience.
This takes hard work and innovation, and we need more like-minded people on our team.

Equal Opportunity

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging.
We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws.
Disability-related accommodations during the application and interview process are available upon request.
Should you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744.
Element Fleet Management also uses AI-assisted tools to help screen and assess applications.
These tools analyze information you provide (for example, your rēsumē and screening responses) to identify job-related skills, qualifications, and experience.
AI outputs do not by themselves determine whether you advance or receive an offer – they assist recruiters and hiring managers.
Final hiring decisions are made by people.