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About the Role

This role is responsible for picking, staging, and safely delivering parts to pro customers, as well as handling returns and cores. The position involves building customer relationships, assisting with sales, maintaining store cleanliness, and stocking inventory. Additionally, the role requires engaging with walk-in customers to understand their needs and recommend appropriate parts or services.

Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking, back stock and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Requirements

• Must have a valid driver's license with an acceptable driving record
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and leadership
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals
• Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
• Ability to work an assortment of days, evenings and weekends as needed
• Confidence in engaging customers and promoting products
• Willing to learn about new products and sales techniques
• The employee will predominantly be walking or standing.
• The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl.
• The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance.
• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.

Skills

• Safe driving and navigation ability
• Ability to use delivery board system
• Friendly and persuasive communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems (Back stock) and store equipment
• Sales aptitude and customer service orientation
• Ability to identify customer needs and recommend solutions

Work Type

• Full-time

Experience Level

• Prior Experience that Sets a Driver up for Success
• Automotive parts experience is preferred

Education Level

• High school diploma or equivalent

Salary/Compensations

• 17.60 CAD to 18.85 CAD per hour

Benefits

• Comprehensive health and wellness benefits program
• Opportunity to work for one of the largest after-market auto parts provider in North America
• Visibility to career growth opportunities across the entire Advance Auto Parts organization
• Monthly or annual performance bonuses
• Robust online training system for personal or leadership development
• Rewarding organizational culture through our team member recognition program
• Group health, dental, disability and life insurance coverage
• Employee discounts
• Financial benefits including group RRSP with employer contribution and discounted stock purchase plans for all permanent team members

About the Company

• Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families.
• This job posting is for a newly created position and is not for an existing vacancy.