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About the Role
Provide operations support to Business Banking and Consumer Collections, performing data entry, system maintenance, and monetary transactions. Complete requests within your authority level.
Responsibilities
- Perform various functions in Repossession and Remarketing operations.
- Perform data entry of various types of information from multiple sources, receiving and verifying accuracy of documents.
- Create payment coupons and G/L tickets from auction proceeds/insurance payments.
- Assign matter numbers to cases in preparation for billing/payment.
- Approve payments.
- Contact outside vendors (e.g., Repo agents, Auctions) to gather and/or provide information on accounts.
- Prepare, send, and track checks to clients and vendors.
- Monitor and submit requests to change the status of accounts.
- Prepare ticket work to allocate funds received to ensure payment of expenses.
- Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points.
- Complete other related duties as assigned.
Requirements
- A combined 2 years’ higher education and/or work experience, with a minimum of 1 year relevant work experience.
- Strong verbal and written communication skills.
- Detail oriented.
- Proficient PC skills including word processing, spreadsheet and email software.
Skills
- Data entry
- System maintenance
- Monetary transactions
- Repossession operations
- Remarketing operations
- Payment processing
- Vendor communication
- Compliance
- Operational risk controls
- Internal control standards
- PC proficiency
- Word processing software
- Spreadsheet software
- Email software
Location
- Getzville, New York, United States of America
Work Type
- Full-time
Experience Level
- 1+ year relevant work experience
Education Level
- Higher education
- Bachelor's degree preferred
Salary/Compensations
- $18.68 - $31.14 Hourly (USD)
About the Company
- M&T Bank is committed to fair, competitive, and market-informed pay for our employees.