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About the Role

BlackHawk is seeking an experienced, customer-facing Solution Architect to join their Pre-Sales Engineering team. This senior individual contributor role will lead design sessions, scope projects, build proposals, and influence the evolution of BlackHawk's cybersecurity and infrastructure practice. You will partner with the sales team on strategic accounts, driving outcomes in security, network modernization, cloud migration, and managed services.

Responsibilities

Serve as the senior technical lead on strategic pre-sales engagements, orchestrating discovery, solution design, and presentation across all technology domains.
Lead customer-facing design workshops and architecture sessions with both technical and executive stakeholders.
Own the technical win strategy for complex, multi-tower opportunities involving networking, cybersecurity, SASE, Zero Trust, cloud, and managed services.
Develop and deliver compelling executive briefings, whiteboard sessions, and proof-of-concept demonstrations.
Architect comprehensive solutions across cybersecurity, enterprise networking, SD-WAN, cloud connectivity, and compute infrastructure.
Produce high-quality network architecture diagrams, logical and physical designs, and solution overview documents.
Build detailed Bills of Materials with full line-item accuracy, licensing structures, professional services hours, and margin integrity.
Author Statements of Work (SOWs) and project scopes.
Position and sell BlackHawk's managed services portfolio.
Build outcome-based business cases for recurring and managed services engagements.
Structure multi-year managed services agreements with appropriate SLAs, pricing models, and renewal incentives.
Partner with the services delivery team to design managed service architectures.
Maintain deep working relationships with BlackHawk's key vendor partners.
Leverage vendor resources to support and accelerate strategic opportunities.
Stay current on the SASE and Zero Trust product landscapes.
Represent BlackHawk at vendor partner summits, technology briefings, and customer-facing events.
Mentor junior and associate SAs, sharing design patterns, BOM best practices, and client engagement techniques.
Contribute to BlackHawk's solution playbooks, standard architectures, and reference designs.
Identify gaps and emerging opportunities in BlackHawk's portfolio and recommend new vendor partnerships or service offerings.

Requirements

7+ years of overall IT experience, including 3+ years in a customer-facing pre-sales Solution Architect, Consulting Architect, or Senior Systems Engineer role at a VAR, MSP, or IT services firm.
Demonstrated experience leading technical discovery, architecture design, and pre-sales engagements for complex networking and cybersecurity solutions.
Deep technical expertise in cybersecurity — including Next-Generation Firewall (NGFW), Secure Access Service Edge (SASE), Zero Trust Network Access (ZTNA), endpoint detection and response (EDR/XDR), SIEM, and identity-based security.
Strong working knowledge of enterprise networking: routing and switching, SD-WAN, LAN/WAN design, wireless (802.11ax/Wi-Fi 6), and network segmentation.
Experience architecting hybrid and multi-cloud solutions (AWS, Azure, GCP) including cloud networking, security controls, and governance.
Proven ability to build and present outcome-based business cases for managed services, recurring revenue programs, and multi-year technology roadmaps.
Experience authoring technical documentation including solution designs, BOMs, SOWs, and RFP responses.
Polished executive communication skills.

Skills

Cybersecurity
Next-Generation Firewall (NGFW)
Secure Access Service Edge (SASE)
Zero Trust Network Access (ZTNA)
Endpoint detection and response (EDR/XDR)
SIEM
Identity-based security
Enterprise networking
Routing and switching
SD-WAN
LAN/WAN design
Wireless (802.11ax/Wi-Fi 6)
Network segmentation
Hybrid cloud solutions
Multi-cloud solutions (AWS, Azure, GCP)
Cloud networking
Cloud security controls
Cloud governance
Managed services
SASE platforms (Zscaler, Palo Alto Prisma Access, Fortinet SASE, Cato Networks, Cisco Umbrella, Cloudflare One)
Zero Trust frameworks
NIST SP 800-207
Gartner ZTA
Managed security services (managed SOC, MDR, managed SASE, managed firewall)
Compliance frameworks (NIST CSF, CIS Controls, SOC 2, HIPAA, PCI-DSS, CMMC)

Location

Hybrid In NYC Office

Work Type

Full-Time
Hybrid

Experience Level

Senior
7+ years of overall IT experience
3+ years in a customer-facing pre-sales Solution Architect, Consulting Architect, or Senior Systems Engineer role

Education Level

Cisco CCNP Security, CCNP Enterprise, or equivalent professional-level certification
Palo Alto PCNSE, PCSAE, or Prisma Certified
Fortinet NSE 6/7 or Zscaler ZCCA-IA / ZCCP-IA
CISSP (Certified Information Systems Security Professional)
AWS Solutions Architect – Professional or Azure Solutions Expert
Cisco CCIE Security or Enterprise
Zscaler Zero Trust Certified Architect (ZTCA)

Salary/Compensations

Competitive total compensation benchmarked to senior SA roles at ePlus, Presidio, and WWT — with an uncapped performance bonus tied to pipeline and closed revenue contribution.

Benefits

Full certification sponsorship
Training budget
Access to vendor partner enablement programs
Vendor demo lab access
Evaluation hardware
Cloud sandbox environments
Medical
Dental
Vision
401(k) with employer match
Up to 22 days PTO

About the Company

BlackHawk is a technology solutions and managed services company competing in the same market as ePlus, Presidio, NTT, WWT, and Ahead — and growing faster.
We combine the technical depth of a boutique consultancy with the vendor relationships and financial strength needed to win complex, multi-tower deals.
Our customers are mid-market and enterprise organizations that need a trusted advisor, not a transactional vendor.
They face increasingly complex decisions around cybersecurity posture, cloud adoption, network modernization, and operational efficiency.