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About the Role

The Associate Director, Client Activation will manage and develop a team responsible for post-sale execution and service for integrated marketing partnerships. This role focuses on revenue retention, cross-functional collaboration, and client-facing communication to ensure successful campaign execution.

Responsibilities

• Manage and develop a team overseeing integrated marketing partnerships.
• Focus on post-sale execution and white-glove service for custom offerings.
• Oversee revenue retention and collaborate with internal stakeholders.
• Act as a client-facing point of contact for program execution.
• Support Account Management with pre-sale strategy.
• Own the transition from pre-sale to post-sale for advertising partners.
• Facilitate smooth creative processes and maintain campaign timelines.
• Collaborate on client retention, renewal, and growth strategies.
• Oversee and collaborate with team leads and members to balance workload.
• Maintain direct responsibility for major programs.
• Hire, onboard, and develop direct reports.
• Manage team bandwidth and develop managers as coaches.
• Host team meetings and develop learning and development trainings.
• Work closely with internal teams to execute custom content deliverables.
• Manage on-set experiences with clients and internal production teams.
• Identify and evaluate workflow optimizations.
• Collaborate with Senior Leadership and key stakeholders.
• Monitor creative implementation, tag delivery, and media execution with Ad Ops.
• Ensure KPIs are achieved and optimized from a media standpoint.

Requirements

• 5+ years of management experience.
• Manage a minimum of 3 direct reports.
• Responsible for onboarding and training of individuals.
• Manage continuous check-ins with direct reports.
• Responsible for developing talent (managers and individual contributors).
• Ability to prioritize workload and manage time effectively.
• Ability to provide direct feedback.
• Ability to discern when to be an individual contributor and when to be a manager.
• Ability to support direct reports on their day-to-day work.
• Ability to manage up appropriately to leadership.
• 8+ years of experience in media working with cross-functional teams in a digital or creative environment.
• Strong track record in client service and management with an eye towards revenue retention strategy.
• Self-starter who thrives in both independent and collaborative work.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving skills and a solutions-oriented approach.
• Detail-oriented with outstanding organizational and communication skills.
• Ability to manage multiple projects and internal work relationships.
• Ability to read the room and collaborate effectively.
• Excellent verbal and written communication skills.
• Strong management and leadership qualities.
• A pragmatic, enthusiastic, and empathetic attitude.
• The ability to get the best out of people and projects.
• Deliver feedback with tact.
• Passionate about Morning Brew and the work they do.
• Strong EQ.
• No ego.

Skills

• Client Activation
• Team Management
• Integrated Marketing
• Post-Sale Execution
• Client Service
• Revenue Retention
• Cross-functional Collaboration
• Media Planning
• Strategy Development
• Client Onboarding
• Creative Process Management
• Campaign Timeline Management
• Client Feedback Management
• Client Renewal Strategy
• Talent Development
• Custom Content Execution
• On-Set Experience Management
• Workflow Optimization
• Stakeholder Management
• Ad Operations Collaboration
• KPI Achievement and Optimization
• Google Drive
• Keynote
• Sheets
• OMS
• IMS
• Project Management Software (e.g., Monday.com)
• Video Production
• Audio Production
• Custom Content Production
• Branded Content Production
• Experiential Management

Location

• Remote Hybrid
• NYC

Work Type

• Remote Hybrid
• On-site (minimum 3x days a week at NYC HQ)

Experience Level

• Associate Director
• 5+ years management experience
• 8+ years media experience

Salary/Compensations

• $130,000 - $140,000 base

Benefits

• 401(k) employer match
• Premium health, vision, and dental plans
• Mental health benefits
• Care concierge
• Free access to One Medical
• Free access to the Calm app
• Generous paid parental leave
• Fertility coverage
• Employee Resource Groups (Black Coffee, LGBTQ Brew, AAPI Brew, Cafe Con Leche, Grounded)
• Gym and workout class reimbursements
• Annual learning credit
• Free coffee and snacks at HQ

About the Company

• Morning Brew Inc. mixes business news with wit to attract and build relationships with the next generation of business leaders.
• The company provides credible, entertaining business content across various media formats.
• Morning Brew Inc. was founded in 2015 and has evolved into a multi-channel media company.
• A majority stake was acquired by Axel Springer SE in 2020, with full ownership in February 2025.
• Axel Springer SE is a transatlantic media company committed to the values of a free and informed society.

Equal Opportunity

• Morning Brew Inc. is deeply committed to fostering a transparently inclusive workplace environment.
• People of color, women, people with disabilities, veterans, and LGBTQIA+ candidates are strongly encouraged to apply.