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About the Role

Performs diagnostic, service, and installation electrical work in residential customers' homes, installing, maintaining, and repairing electrical wiring, equipment, and fixtures while ensuring compliance with relevant codes and customer satisfaction.

Responsibilities

• Analyzes, diagnoses, and resolves customer problems courteously, professionally, timely, and accurately.
• Diagnoses malfunctioning systems, apparatus, or components using test equipment and hand tools to locate and correct breakdown causes.
• Inspects electrical systems, equipment, or components to identify hazards, defects, or the need for adjustment or repair, ensuring compliance with codes.
• Tests electrical systems or continuity of circuits using testing devices to ensure system compatibility and safety.
• Plans layout and installation of electrical wiring, equipment, or fixtures based on job specifications and local codes.
• Repairs or replaces wiring, equipment, or fixtures using hand or power tools.
• Connects wires to circuit breakers, transformers, or other components.
• Fastens small metal or plastic boxes to walls to house electrical switches or outlets.
• Places conduit, pipes, or tubing inside designated partitions, walls, or other concealed areas, and pulls insulated wires or cables through the conduit.
• Installs ground leads and connects power cables to equipment.
• Constructs and fabricates parts using hand tools and specifications.
• Uses a variety of tools or equipment, including power construction equipment, measuring devices, power tools, and testing equipment.
• Works from ladders, scaffolds, or roofs to install, maintain, or repair electrical wiring, equipment, or fixtures.
• Maintains a current electrician's license in accordance with governmental regulations.
• Ensures company property, vehicles, and tools are used, maintained, and properly accounted for.
• Ensures the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed.
• Represents the company professionally, honestly, and ethically in all business matters and activities.
• Performs similar/other duties as needed or assigned.
• Reports any unsafe acts, conditions, and hazards to direct supervisor/manager immediately.
• Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately.
• Corrects substandard acts or conditions within the area of control.
• Uses and maintains appropriate personal protective equipment (PPE).
• Does not remove or render ineffective safety guards, devices, or clothing.
• Complies with general rules as prescribed by company program(s) or procedure(s).
• Operates devices or equipment as prescribed by company program(s) or procedure(s).
• Participates in any safety initiatives, teams, or committees.
• Reports all injuries or incidents immediately.
• Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents.
• Does not perform acts that may endanger the safety or well-being of others.
• Does not engage in any pranks, contests, or rough boisterous behavior.
• Works in compliance with applicable legislative requirements.

Requirements

• High School diploma or equivalent.
• Master Electric license.
• Current knowledge of and continuing education in national, state, and local electrical code regulations.
• Knowledge of machines and tools used in the construction or repair of houses, buildings and other structures.
• Working proficiency in basic mathematics and metric and standard measurements.
• Proficient at reading wiring diagrams and troubleshooting problems with electrical systems and equipment.
• Proficient mechanical aptitude and the ability to operate all necessary tools and equipment.
• Effective communication skills to communicate with customers and resolve customer issues, complaints, or concerns.
• Effective and efficient time-management and organizational skills.
• Valid driver’s license with acceptable driving record.
• Available to work flexible hours and on-call shifts as needed.
• Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces.
• Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
• Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception.
• Must be able to accurately distinguish colors for proper installation.
• Hand/eye coordination.
• Ability to lift up to 50 pounds.
• Ability to lift and carry, including carrying up ladders, items weighing up to 50 pounds.

Skills

• Electrical diagnostics
• Electrical service
• Electrical installation
• Electrical wiring
• Electrical equipment repair
• Electrical fixture repair
• Code compliance
• Customer communication
• Problem resolution
• System diagnosis
• Test equipment operation
• Hand tool operation
• Power tool operation
• Electrical system inspection
• Electrical system testing
• Wiring diagram reading
• Troubleshooting
• Mechanical aptitude
• Time management
• Organizational skills
• Driving
• Ladder climbing
• Attic stair navigation
• Maneuvering in confined spaces
• Color distinction

Location

• Residential customer homes

Work Type

• Full-time

Experience Level

• 6+ years of experience

Education Level

• High School Diploma/GED
• Master Electric license

About the Company

• Service Experts Heating & Air Conditioning is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.