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About the Role
The Program Underwriter will join a dedicated corporate program underwriting team, collaborating with agency partners to deliver professional service, achieve optimal outcomes for policyholders, and drive profitable growth for Merchants and its Agency Partners.
Responsibilities
- Cultivate solid relationships with Managing General Agents and internal staff to achieve optimal outcomes for Merchants and policyholders.
- Direct and monitor the activities of assigned Managing General Agents to ensure adherence to corporate underwriting policy and service standards.
- Assist with program development for all Corporate Programs in collaboration with the Senior Corporate Programs Manager and Program Analyst.
- Manage the commercial loss ratio and production goals of assigned agencies.
Requirements
- 4-year degree or equivalent work-related experience.
- 4+ years of experience underwriting commercial lines accounts and/or product development.
- Strong background in commercial lines underwriting or product development execution and practices.
- Demonstrated ability to underwrite and manage assigned accounts.
- Excellent verbal and written communication skills.
- Ability to operate in a team environment.
- Good computer skills, specifically Excel and Word.
- Property and Casualty insurance related coursework is a plus (e.g., CPCU).
Skills
- Excel
- Word
- Commercial lines underwriting
- Product development
- Relationship building
- Communication skills
Location
- Buffalo, New York
Work Type
- Hybrid
Experience Level
- 4+ years
Education Level
- 4-year degree or equivalent work experience
Salary/Compensations
- $85,000 - $120,000
Benefits
- Welcoming and positive work environment
- Colleague Appreciation events
- Flexible work arrangements
- Flex scheduling
- Summer hours
- Hybrid work schedule (2 days in office)
- Competitive pay scale
- Company bonus program
- Generous paid time off package
- Health insurance
- Dental insurance
- Vision insurance
- Life Insurance
- Short Term Disability
- 401(k) employer match (100% up to 6%, immediately 100% vested)
- Tuition Reimbursement
About the Company
- Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast.
- Rated A- (Excellent) with a stable outlook by A.M. Best.
- Consistently recognized as a top employer and high-performing organization.
- Recognized as a Best Places to Work in Western New York (2023–2026).
- Recognized as a Fast Track Company (2019–2025) and Top Private Company (2019–2025).
- Recognized as Ward’s 50® top-performing property-casualty insurer (2021–2024).
- Received Ivans Spark Award for Innovation (2024–2025).
- Named to Newsweek and Statista’s America’s Most Reliable Companies list (2025).
Equal Opportunity
- Merchants Insurance Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
- Merchants Insurance Group supports a safe workplace through pre-employment background screenings.