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About the Role

The Victim Services Division is seeking qualified applicants for positions in the 8129 Victim Witness Investigator I job classification, functional title Victim/Witness Advocate. This role is an in-office, administrative position supporting victims of crime dealing with crisis in the aftermath of a crime. Advocates coordinate legally mandated services under the Victim-Witness Assistance Program.

Responsibilities

• Advise and assist program participants in obtaining appropriate services, and refer them to professional psychological, health, medical, and social service care providers.
• Provide crisis intervention and emergency assistance to ensure timely and comprehensive responses to the immediate and long-term needs of crime victims and survivors.
• Explain crime victims’ rights, the criminal justice system, and court proceedings, and provide information on case status and disposition.
• Assist in the preparation, verification, and submission of claims to the California Victim Compensation and Government Claims Board, and monitor claim progress and payment.
• Assist with arranging transportation for crime victims and survivors when appropriate.
• Conduct educational program presentations to City departments, community based partners, and residents in their communities.
• Provide translation services, orally or in written form, as required to meet division needs.
• Accompany crime victims and survivors to court proceedings and related hearings as needed.
• Become educated in and competently explain diversion, restorative justice practices, collaborative courts, and the importance of evidence based approaches within the criminal justice system.
• Actively participate in referrals to community based organizations and guide crime victims and survivors through the criminal justice process with the goal of promoting healing and recovery from trauma.
• Understand best practices in preparing victim impact statements and assist crime victims and survivors in crafting these statements to effectively communicate the impact of the offense to the court, including supporting opportunities for meaningful reconciliation when appropriate.
• Serve as a liaison between the department and members of the community when required.

Requirements

• Requires a minimum of one (1) year of training, education, and/or experience in social welfare, behavioral science, criminology, or a closely related field and responsible social service, criminal justice or advocacy experience.
• One year of full-time employment is equivalent to 2000 hours.
• Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Skills

• Ability to remain emotionally stable and professional under high stress, limited supervision, and rapidly changing situations.
• Skill in handling sensitive and confidential matters appropriately.
• Proficiency in Word, Excel, Outlook, and PowerPoint.
• Ability to communicate clearly and effectively, both verbally and in writing.
• Knowledge of record-keeping principles and accurate work documentation.
• Ability to identify and respond to the needs of crime victims and survivors, including providing emergency assistance and referrals to appropriate agencies and service providers.
• Ability to establish and maintain effective working relationships in a collaborative, multidisciplinary environment.
• Strong written and verbal communication skills appropriate for interaction with individuals from diverse educational, socioeconomic, and cultural backgrounds.
• Demonstrated initiative, maturity, integrity, accountability, and sound judgment.
• Experience working with communities impacted by violence.
• Ability to speak Spanish or Cantonese strongly desired.

Location

• San Francisco

Work Type

• Permanent-Exempt
• In office

Experience Level

• Minimum of one (1) year of training, education, and/or experience

Education Level

• B.A. or higher in Social Work, Psychology, Sociology or closely related field, or equivalent experience.
• Training in domestic violence, sexual assault, human trafficking, crisis response, 40-hour Entry Level Advocate, 24-hour Advanced Advocate and/or Mandated Reporter certifications.

Salary/Compensations

• USD 88998 - USD 108186 - yearly

Benefits

• Employee Benefits Overview

About the Company

• The San Francisco District Attorney's Office is one of the premier law enforcement organizations in the United States. Our mission is to collaborate with the City’s diverse communities and law enforcement agencies to make San Francisco one of the safest cities in America. Our office engages in public education and crime prevention efforts while maintaining the traditional role of investigating, charging, and prosecuting all criminal violations occurring within the City and County of San Francisco. The unparalleled opportunities for challenging, meaningful, and sophisticated work have consistently drawn top candidates to our office over the years. The Victim Services Division (VSD) of the San Francisco District Attorney’s Office strives to make the criminal justice system humane and accessible by providing support and assistance to victims and their families in the immediate aftermath of a crime, during criminal prosecution, and after a verdict has been reached. Our division provides victims with advocacy support during the pendency of the criminal justice process, streamlines the process for collecting restitution and recouping compensation for financial losses when possible, and, in general, works tirelessly to support victims regain control over their lives.

Equal Opportunity

• The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.