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About the Role

The National Training Manager will support Agents, OEM, Consolidator, and dealership personnel by providing Safe-Guard and branded F&I Training. This role involves delivering training through various mediums, coordinating with internal teams and external partners, and acting as a Subject Matter Expert for F&I training development.

Responsibilities

• Support all assigned client training requests.
• Deliver training through a variety of mediums including University/Academy classes, Train the Trainer classes, and Virtual Webinars.
• Coordinate with Safe-Guard Sales and Marketing Team, Agents, Field Staff, OEM, and Consolidators for training dates and topics.
• Lead sessions teaching the F&I interview/menu sales process as a Subject Matter Expert (SME) for F&I training development.
• Assist in content development for new and existing training curriculum.
• Facilitate training events nationwide, including multi-day workshops, Train-the-Trainer workshops, ride-along and in-dealership coaching sessions, one-day/half-day training events, and virtual training.
• Serve as a consultant for new projects and initiatives such as LMS and new curriculum development.
• Act as the training liaison to field teams.
• Act as dealership SME for external/internal training content development.
• Update training materials as needed.
• Serve as a Training Project Liaison.
• Report to the Sr. National Sales Director, Canada.

Requirements

• 5+ years of experience as a Trainer and F&I Manager.
• Ability and willingness to travel approximately 50% or more.
• Must be 100% fluent in both English and French.
• Problem-solving skills while maintaining a positive attitude.
• Ability to use multiple platforms to deliver content remotely.
• Outstanding time management and organizational skills.
• Ability to facilitate a session training F&I products & process.
• Must be authorized to work in Canada.
• Must be able to successfully pass a background check.

Skills

• F&I Training
• Train the Trainer
• Virtual Webinars
• Sales Process Training
• Content Development
• Training Facilitation
• LMS
• Project Liaison

Location

• Remote – Canada

Work Type

• Remote
• Travel

Experience Level

• 5+ years

Benefits

• Auxiliary Medical, Prescription, Dental, and Vision Insurance
• Registered Retirement Savings Plan
• Long-Term Disability Insurance
• Life Insurance
• Pet Insurance
• Paid Holidays and Paid Time Off
• Employee Referral Program
• Employee Assistance Program
• Wellness Programs
• Paid Community Service Opportunities
• Tuition Reimbursement Program
• Ongoing Training & Personal Development

About the Company

• Safe-Guard Product International serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform.
• Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance & Insurance professionals the tools to ignite scalable and sustainable business growth.
• Safe-Guard’s success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada.
• For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.

Equal Opportunity

• Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.