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About the Role

The Youth & Family Program Director provides strategic and operational leadership for all youth and family-focused offerings, ensuring high-quality, mission-driven experiences that strengthen individuals and families.

Responsibilities

• Lead and oversee all Youth & Family programs, ensuring high-quality, mission-driven offerings that meet community needs.
• Drive program innovation, growth, and participation through strong design, standards, and consistent delivery.
• Monitor performance using data, feedback, and trends to continuously improve and ensure inclusive, accessible experiences.
• Oversee all staffing functions including hiring, onboarding, scheduling, supervision, and performance management.
• Build a high-performing, values-driven team through clear expectations, coaching, and ongoing feedback.
• Develop training systems, support staff growth, and ensure adequate staffing for safe, effective operations.
• Manage department budget, forecasting, and expenses to ensure financial health and sustainability.
• Use data analysis to assess performance, guide decisions, and identify growth opportunities.
• Oversee operational systems (registration, scheduling, payroll, reporting) and ensure accuracy and alignment with organizational goals.
• Lead and enforce safety practices, ensuring compliance with YMCA policies and all regulations.
• Oversee safety protocols, staff certifications, incident reporting, and documentation.
• Conduct training, audits, and continuous improvements to maintain a safe environment.
• Lead communication strategies and build strong relationships with members, families, and participants.
• Oversee marketing, promotions, and events to drive engagement and participation.
• Represent the YMCA in the community and strengthen partnerships aligned with mission and inclusivity.
• Develop and execute strategic plans, goals, and performance metrics aligned with YMCA priorities.
• Identify opportunities for innovation, growth, and community impact.
• Contribute to organizational leadership, cross-functional initiatives, and fundraising efforts.
• Ensure program spaces, equipment, and supplies are safe, maintained, and operationally ready.
• Coordinate with facilities on repairs and improvements.
• Plan and execute high-quality, safe, and engaging events.

Requirements

• Bachelor’s degree in a related field or equivalent experience.
• Minimum of 4 years of experience leading youth and/or family programs, including staff supervision.
• Current CPR/AED and First Aid certifications (or ability to obtain upon hire).
• Strong leadership, communication, and organizational skills.
• Knowledge of youth development best practices and child safety/risk management.
• Commitment to the YMCA mission and values.
• Basic computer proficiency.
• Previous YMCA experience preferred.

Skills

• Leadership
• Communication
• Organizational skills
• Youth development best practices
• Child safety/risk management
• Basic computer proficiency

Work Type

• Full-time

Experience Level

• 4 years of experience leading youth and/or family programs, including staff supervision

Education Level

• Bachelor’s degree in a related field or equivalent experience

Salary/Compensations

• $62,353.20/year

Benefits

• Medical, Dental and Vision Coverage.
• Life Insurance (Paid 100% by the SRYMCA).
• Short and Long-Term Disability Insurance (Paid 100% by the SRYMCA).
• FREE association-wide family membership.
• 401(a) and 403(b) retirement accounts.
• 12% retirement contribution of biweekly gross earnings.
• Discounts on childcare services, including summer camp.
• 20% discount on program classes for the employee and dependents.
• 40% discount on childcare services and Day Camps.

About the Company

• We’re proud to be recognized as a 2026 USA Today Top Workplace, a national honor awarded based entirely on employee feedback. This recognition reflects our supportive, people-first culture and the passionate team that makes the Y such a special place to work.

Equal Opportunity

• The SRYMCA is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, domestic violence victim status or any other characteristic protected by law.