Responsibilities
- Greet clients and provide a welcoming atmosphere for all Agency visitors.
- Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
- Maintain the reception, waiting area, and meeting rooms in a tidy and presentable manner.
- Perform a variety of general administrative tasks in support of the Central Branch’s programs and teams.
- Ensure accurate tracking and distribution of client-related vouchers, such as cheques, food vouchers, and TTC tokens.
- Administer and manage inbound/outbound mail, including priority post, packages, courier services, and other correspondence.
- Answer and handle multi-line switchboards.
- Perform other duties as assigned.
Requirements
- Post-secondary degree/diploma in an Office Administration, Social Work, and/or Social Science related program.
- 2 years of related experience in social services or working with a community agency.
- Strong written and verbal skills to communicate with all levels of the organization and its executive team.
- Superior telephone etiquette.
- Ability to manage multiple priorities and requests.
- Adaptable, flexible, and responsive to ever-changing deadlines and circumstances.
- Fluency in French/Russian/Hebrew will be considered an asset.
Skills
- Written communication
- Verbal communication
- Telephone etiquette
- Time management
- Adaptability
- Flexibility
- Responsiveness
Experience Level
- 2 years of related experience
Education Level
- Post-secondary degree/diploma in Office Administration, Social Work, or Social Science related program
About the Company
- Jewish Family and Child Service is committed to the principle of equal opportunity in employment and welcomes candidates from diverse backgrounds.
- Learn more about Jewish Family and Child Service at www.jfandcs.com | www.facebook.com/jfandcs.
Equal Opportunity
- Accommodations during all phases of the hire process will be made wherever possible. Please advise us if any accommodations are required.
