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About the Role
As a Workforce Change Manager at Hiscox, you will be a key contributor within the People function, enabling business-critical people change through structured transformation, robust workforce planning, and effective oversight. You will own and lead moderately complex people change initiatives, contributing specialist insight, challenging existing norms, and driving continuous improvement. You will manage people change strategies, workforce plans, support stakeholder engagement, ensure smooth transitions, and deliver successful transformations aligned with strategic goals.
Responsibilities
- Lead the design and execution of specific people change initiatives, leveraging project and programme management best practices.
- Lead and deliver on people related change activities and workforce planning globally.
- Make tactical decisions and provide expert recommendations on people change approaches, risk mitigation, and issue resolution.
- Drive continuous improvement within people change processes and methodologies.
- Manage workforce planning globally including tracking and forecast workforce movement.
- Host key design authority forums and ensure adherence to people organisational logic and standards.
- Act as a key contributor within the People function, influencing outcomes and providing insight.
- Contribute to the development and mentoring of less experienced colleagues.
- Deliver high-quality outputs and manage project components with a high degree of day-to-day autonomy.
- Ensure that people change initiatives are aligned with broader organisational objectives and deliver tangible value.
- Collaborate effectively with cross-functional stakeholders across various business units and at different levels.
- Build and maintain strong working relationships with HR Business partners and leadership.
- Provide guidance and support to less experienced colleagues, acting as a subject matter expert.
- Represent the People function in relevant workstream or sub-function meetings.
- Address and resolve moderately complex problems within the people and workforce change specialty.
- Exercise a high degree of day-to-day autonomy in identifying, analysing, and resolving issues.
- Apply deep specialist knowledge and strong problem-solving capabilities to navigate ambiguous situations.
- Proactively identify potential roadblocks and develop mitigation strategies.
- Utilise sound judgement to make informed decisions.
Requirements
- Own and lead moderately complex people change initiatives.
- Make tactical decisions and provide specialist recommendations.
- Solve moderately complex problems, often in situations where clear precedents may not exist.
- Manage moderately complex people change workstreams or small projects independently.
- Contribute specialist expertise and drive process ownership.
- Translate business strategy into actionable change plans.
- Manage risk and resolve issues in ambiguous situations.
- Apply judgement and ownership consistent with Hiscox standards, policy, and governance.
- Influence outcomes and provide insight.
- Share specialist knowledge and best practices in workforce planning and people change management.
- Align people change initiatives with broader organisational objectives.
- Influence decisions and foster alignment on change objectives.
- Ensure global aligned people change strategy.
- Act as a subject matter expert.
- Articulate people impacts and requirements.
- Develop innovative solutions where established precedents may not exist.
- Balance risk, quality, and pace.
- Guide stakeholders through complex transitions.
- Escalate critical issues to leadership with clear recommendations.
- Ensure solutions are practical, sustainable, and aligned with Hiscox's strategic direction.
Skills
- Project management
- Programme management
- Workforce planning
- Stakeholder engagement
- People change management
- Problem-solving
- Specialist insight
- Continuous improvement
- Risk mitigation
- Issue resolution
- Organisational logic
- Mentoring
- Subject matter expert
Work Type
- Permanent
- Hybrid working
Experience Level
- Experienced specialist
About the Company
- Hiscox is committed to diversity and creating a truly inclusive culture, which they believe drives success.
- Hiscox offers hybrid working to encourage a healthy work life balance, providing structure and sociability alongside independence and flexibility.
- Work with amazing people and be part of a unique culture at Hiscox.
Equal Opportunity
- We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success.