About the Role
This role involves working at our store, selling a full assortment of wine & spirits, and contributing to achieving store goals in sales, productivity, and service by utilizing selling skills, service training, and standards. You will represent multiple brands and act as a Brand Ambassador to ensure customer needs are consistently exceeded.
Responsibilities
- Monitors and reacts to product in-stock positions, ensuring appropriate stock levels at all times across multiple store locations.
- Supervises operation of food, wine, and spirit tasting bar, ensuring that customers are served promptly, courteously, and responsibly.
- Executes merchandising display guidelines and ensures that merchandise is neat and attractively displayed.
- Ensures customers are provided with proactive, friendly, and informed product information.
- Ensures POS material is current, relevant, and in good condition.
- Liaises directly with internal business partners to ensure maximum impact for product promotions.
- Carries out promotional initiatives and programs.
- Makes appropriate recommendations for change to maximize the effectiveness of the product line.
- Provides market and status reports as required by management.
- Performs other service functions as required.
- Practices safety consciousness at all times.
- Maintains store image by adhering to dress guidelines.
- Ensures work area and equipment are kept clean and organized.
Requirements
- Ability to drive sales in a customer-centered environment.
- Excellent customer service skills and demonstrable experience in dealing with demanding customers.
- Excellent verbal communication and relational skills.
- Ability to deal with stressful situations in a diplomatic and professional manner.
- Open/flexible availability and ability to work a variety of shifts on weekdays, weekends and holidays.
Skills
- Selling skills
- Service training
- Brand Ambassador
- Customer service
- Verbal communication
- Relational skills
Location
- John F. Kennedy International Airport Terminal 6
Work Type
- Full-time
Salary/Compensations
- $26.00 to $27.00
Benefits
- Health, dental and vision insurance
- Generous paid time off (vacation, flex or sick)
- Holiday pay
- 401(k) retirement plan
- Company paid life insurance
- Tuition reimbursement
- Employee discounts across all company brands
- Employee assistance program
- Training and exciting career growth opportunities
- Referral program – refer a friend and earn a bonus
About the Company
- Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer.
Equal Opportunity
- It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations.
- The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).
