Senior Analyst - Public Sector, Business Development (Tourism, Insights & Innovation)
Mastercard · CA
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About the Role
The Mastercard Public Sector team partners globally to help governments create sustainable, inclusive, and efficient economies while achieving commercial success. This role will support governments, National Tourism Organizations (NTOs), Destination Management Organizations (DMOs), and tourism ecosystem partners globally, driving tourism market intelligence, commercial opportunity development, AI-enabled innovation, and customer engagement.
Responsibilities
- Monitor global tourism trends, destination strategies, and government priorities.
- Track developments across NTOs, DMOs, and the broader tourism ecosystem.
- Identify opportunities where Mastercard's data, products, and partnerships can support tourism growth.
- Translate industry insights into actionable opportunities for market teams.
- Support the development of tourism-related customer narratives and value propositions.
- Help position Mastercard as a trusted partner in tourism growth, destination competitiveness, and visitor experience.
- Support sales opportunities through research, presentations, and executive briefings.
- Develop customer-facing content and thought leadership materials.
- Explore and develop AI-enabled use cases for governments, DMOs, and tourism organizations.
- Identify innovative solutions that address tourism industry challenges.
Requirements
- Minimum 5 years of experience in tourism, consulting, innovation, public sector advisory, analytics, or related fields required.
- Strong interest in the tourism industry and its evolving trends, with an understanding of tourism ecosystems, including governments, NTOs, DMOs, and industry stakeholders.
- Ability to connect customer needs with Mastercard capabilities and solutions.
- Passion for innovation, AI, and emerging technologies.
- Experience supporting business development, strategic initiatives, or customer-facing engagements.
- Strong analytical, research, and problem-solving skills.
- Excellent communication and presentation skills.
- Highly organized, curious, and comfortable working across multiple initiatives and geographies.
- Collaborative team player with the confidence to engage senior stakeholders.
- Travel may be required.
- Abide by Mastercard’s security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Skills
- Tourism
- Consulting
- Innovation
- Public Sector Advisory
- Analytics
- AI
- Emerging Technologies
- Business Development
- Strategic Initiatives
- Customer-Facing Engagements
- Analytical Skills
- Research Skills
- Problem-Solving Skills
- Communication Skills
- Presentation Skills
- Organizational Skills
- Teamwork
Location
- Toronto, Canada
Work Type
- Full-time
Experience Level
- Senior Analyst
- Minimum 5 years of experience
Salary/Compensations
- $83,000 - $132,000 CAD
About the Company
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
- Together with our customers, we’re helping build a sustainable economy where everyone can prosper.
- We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
- Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
- The Mastercard Public Sector team partners globally to help governments create sustainable, inclusive, and efficient economies while achieving commercial success.
- Our market leaders are supported by Global Public Sector team specializing in Agentic, CyberSecurity, Urban Mobility, Government Payments, SMEs, and Tourism.
Equal Opportunity
- Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
- We hire the most qualified candidate for the role.
- In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting.
- Do not include any medical or health information in this email.
- The Reasonable Accommodations team will respond to your email promptly.