About the Role
The Business Continuity Manager supports the Firm’s business continuity, crisis management, and operational resilience program. This role maintains business continuity plans, emergency notification capabilities, and program documentation. It works to reduce continuity risk and improve readiness through exercises, lessons learned, and industry practices.
Responsibilities
- Maintain Business Continuity Program resources, including planning documents, procedures, contacts, and supporting artifacts.
- Conduct business impact, risk, and dependency analysis to identify continuity gaps, hidden assumptions, and mitigation opportunities.
- Engage senior Firm leaders, Chiefs, Directors, and key functional stakeholders to map critical functions, IT dependencies, recovery priorities, and continuity risks.
- Develop, update, and maintain business continuity, crisis management, and response plan so documentation remains accurate and actionable.
- Assess critical cloud and SaaS services against business continuity requirements, documenting recovery assumptions, vendor service commitments, resiliency capabilities, and associated continuity risks.
- Administer the emergency notification platform, maintain user data, train staff, and support alerts during exercises or actual events.
- Plan, facilitate, and document business continuity and disaster recovery exercises for weather, office disruption, technology outage, pandemic, or similar scenarios.
- Preserve continuity of knowledge through clear handoff documentation, lessons learned, and repeatable processes for critical program activities.
- Incorporate applicable client expectations, regulatory considerations, and industry practices into continuity planning recommendations.
- Coordinate remediation tracking and stakeholder communications to strengthen program readiness and continuous improvement.
Requirements
- Minimum of 10 years of relevant experience in business continuity, disaster recovery, emergency preparedness, or operational resilience.
- Experience developing, maintaining, and exercising continuity plans, crisis plans, emergency notifications, and supporting documentation.
- Demonstrated ability to operate with credibility and independence in senior-level discussions, influencing stakeholders and driving alignment without direct supervisory authority.
- Strong analytical and problem-solving skills, with attention to detail, sound judgment, and clear thinking under pressure.
- Familiarity with resilience expectations in regulated or client-sensitive environments.
Skills
- Business Continuity
- Disaster Recovery
- Emergency Preparedness
- Operational Resilience
- Crisis Management
- Risk Analysis
- Dependency Analysis
- Cloud Services Assessment
- SaaS Services Assessment
- Emergency Notification Platform Administration
- Exercise Planning and Facilitation
- Lessons Learned Documentation
- Regulatory Compliance
- Stakeholder Communication
Location
- Worldwide
Work Type
- Full-time
Experience Level
- 10+ years
Education Level
- DRII Certified Business Continuity Professional (CBCP) or comparable certification preferred.
Benefits
- Access to three medical insurance plans
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Pre-tax benefits such as health savings and flexible spending accounts
- 401(k) savings plan
- Profit-sharing plans (if eligible)
- Fertility benefits
- Commuter benefits
- Student loan assistance refinancing options
- Competitive paid time off plan (minimum of 20 days)
- Generous paid maternity leave
- Paid paternity leave (parental leave) (minimum of 14 weeks)
- Child care support through a back-up care program
- 11 Firm holidays
About the Company
- Norton Rose Fulbright is a highly regarded global law firm with more than 3,000 lawyers and 3,000 business services professionals working across 50 offices worldwide.
- The firm provides a full range of legal services to leading corporations and financial institutions operating in key markets and sectors.
- Teams collaborate across regions, value new ideas, and deliver meaningful client solutions.
- The company culture embraces ambition, development, and shared success.
- Norton Rose Fulbright consistently receives recognition from Great Place to Work and Top Workplaces.
Equal Opportunity
- Norton Rose Fulbright US LLP is an Equal Opportunity Employer and complies with all applicable federal laws and their implementing regulations.
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
- Norton Rose Fulbright is committed to providing reasonable accommodation as an Equal Opportunity Employer to applicants with disabilities.
- This business uses E-Verify in its hiring practices to achieve a lawful workforce.
- Norton Rose Fulbright US LLP will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
