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About the Role

Shapes the software products that power our bikeshare business by translating customer and operator needs, business priorities, and new opportunities into user-friendly and efficient products. Sets product direction, defines priorities, and guides products through their entire lifecycle, working closely with engineering teams in an iterative, customer-centered process.

Responsibilities

Lead the development of a shared software product vision and roadmap, aligning teams around a common direction.
Translate business goals, customer needs, and operational challenges into clear product opportunities.
Define product goals and success measures to guide decisions and evaluate results.
Partner with the Head of Product, Hardware to shape and execute the company-wide product strategy, ensuring software and hardware roadmaps are aligned.
Partner with executive leadership to balance customer needs, business priorities, and market opportunities.
Champion the customer experience as the company's expert voice on digital products and platforms.
Conduct market research, competitive analysis, and industry monitoring to inform strategic decisions.
Manage and develop Business Analysts, providing direction and coaching.
Lead the product lifecycle from discovery and definition through launch and ongoing improvement.
Define product requirements and priorities in partnership with engineering and stakeholders.
Lead an iterative, customer-centered product development process, incorporating user feedback.
Make clear trade-offs between scope, customer experience, quality, performance, security, scalability, cost, and time to market.
Partner with software engineering and design teams to ensure a shared understanding of problems and outcomes.
Analyze usage data, product performance, and customer feedback after launch to improve the product.
Ensure effective and consistent communication across teams and with key partners.
Act as the primary point of contact for stakeholders, providing updates and managing expectations.
Conduct customer interviews, analyze usage data, and synthesize feedback to inform product decisions.
Engage deeply with developers to understand workflows, development process, and security requirements.
Lead product thinking around the platform's ability to integrate with external technology vendors and other enterprise infrastructure.

Requirements

6+ years of product management experience, with at least 4+ years with software product.
Proven track record of delivering successful software products from concept to scale.
Technical understanding of software architecture and UX/UI design.
Exceptional leadership and organizational skills, with ability to navigate ambiguity and align diverse stakeholders.
Strong communication and collaboration skills, with ability to work effectively across technical and non-technical teams.
Ability to understand complex problems and turn them into clear product priorities and requirements.
Strong customer focus and ability to understand both user needs and business goals.
Confidence making decisions and trade-offs in an environment where priorities and requirements can change.
Strong analytical and problem-solving skills.
Curiosity about technology and ability to work effectively with engineers and technical leaders.
Experience in bikeshare, mobility, transportation, logistics, fleet management, IoT, or other operational technology (Nice to Have).
Experience building B2B or internal software products (Nice to Have).
Experience with mobile applications, APIs, integrations, or data products (Nice to Have).
Experience working with hardware and software products that need to operate together (Nice to Have).
MBA or advanced degree in product design, computer science, engineering, or a related field (Nice to Have).

Skills

Product Strategy
Roadmap Development
Customer Needs Analysis
Business Goal Translation
Product Lifecycle Management
Agile Development
User Feedback Synthesis
Stakeholder Management
Market Research
Competitive Analysis
Software Architecture Understanding
UX/UI Design Understanding
Leadership
Organization
Communication
Collaboration
Problem-Solving
Analytical Skills
Customer Focus
Decision Making
Trade-off Analysis
Bikeshare/Mobility/Transportation/Logistics/Fleet Management/IoT/Operational Technology Experience
B2B/Internal Software Product Experience
Mobile Applications
APIs
Integrations
Data Products
Hardware/Software Integration

Location

Madison, WI
Philadelphia, PA

Work Type

Hybrid
Full-time

Experience Level

6+ years of product management experience
4+ years of software product management experience

Education Level

MBA or advanced degree in product design, computer science, engineering, or a related field (Nice to Have)

Benefits

Competitive compensation package
Affordable medical, dental, and vision insurance options
401k with up to 4% employer match
3 weeks PTO + 7 days sick time off per year
Paid parental leave

About the Company

Revolution believes in a future where every person has access to a bike, leading to less congested and more connected cities.
The company designs and operates bike share systems across North America for various environments.
Revolution fosters a collaborative, curious, and practical problem-solving team environment.
The company is committed to building an inclusive workplace where employees can contribute meaningfully and grow.
Revolution is recognized for its commitment to employee well-being and a mentally healthy workplace, as evidenced by its Platinum Bell Seal recipient status.

Equal Opportunity

Revolution is an equal opportunity employer celebrating diversity and committed to creating an inclusive environment for all employees.
The company does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.