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About the Role

Sony Music Entertainment's Business Solutions team seeks an Architect to serve as the platform strategist and systems thinker. This role ensures the business systems ecosystem scales cleanly while staying close to the business needs. The Architect will own the center of excellence, defining guardrails, patterns, and integration standards for Business Solutions Specialists.

Responsibilities

• Define and evolve platform architecture standards and development guardrails across core business systems.
• Partner with SVP, Engineering and backend engineering on API and integration architecture.
• Evaluate and help the team adopt adjacent tools (e.g., Zapier, Make, n8n, Pipedream, Salesforce, Zendesk).
• Provide architectural guidance and escalation support to Business Solutions Specialists.
• Engage directly with senior stakeholders to understand cross-business-unit operations and the broader ecosystem.
• Own the technical roadmap for platform scalability and maintainability.
• Lead complex data migrations across multiple business units.
• Contribute hands-on scripting/development work (integration scripts, workflow extensions) as needed.
• Support scoping and discovery for complex, multi-BU initiatives.
• Document standards, patterns, and best practices for the team.
• Define the team's AI enablement strategy, including standards, playbooks, and success metrics for AI adoption.
• Own governance guardrails for AI-enabled workflows in partnership with Legal, InfoSec, and Privacy.
• Define measures of success for the Business Solutions platform and AI enablement program.
• Use adoption and usage data to evaluate outcomes and inform roadmap priorities.

Requirements

• 8-12 years in solutions architecture, business systems architecture, or platform engineering.
• Substantial experience designing and scaling enterprise-grade no-code/low-code business systems.
• Track record designing and scaling automation/workflow architecture across multiple business units or departments.
• Experience integrating no-code platforms with enterprise systems (CRM, ticketing, ERP) via APIs or middleware.
• Strong business acumen, able to translate business needs into technical architecture and back.
• Excellent stakeholder management skills.
• A systems thinker and tool-agnostic problem solver.
• Extensive A.I. experience implementing or using tools such as Claude Cowork, ChatGPT Work, Google Gemini.
• Experience building or leading a center of excellence, AI governance body, or platform governance function.
• Demonstrated ability to define measures of success and use data to evaluate outcomes and drive accountability.
• Experience working within enterprise environments with established governance, privacy, security, and compliance expectations.

Skills

• JavaScript
• Python
• API integration
• No-code/low-code platforms
• Airtable
• Claude Cowork
• ChatGPT Work
• Google Gemini

Location

• New York

Work Type

• Full-time

Experience Level

• 8-12 years

Salary/Compensations

• $165,000—$180,000 USD

Benefits

• Medical, dental, vision, life & disability coverage
• 401K + employer matching
• Company-paid identity theft protection
• Mental health and meditation resources
• Industry-leading fertility coverage
• Fully paid leave for childbirth or bonding
• Fully paid leave for caregivers
• Programs for loved ones with developmental disabilities and neurodiversity
• Subsidized back-up child and elder care
• Reimbursement for adoption, surrogacy, tuition, and student loans
• Investment in professional growth and development
• Time off for a winter recess

About the Company

• Sony Music Entertainment fuels the creative journey and has played a pioneering role in music history.
• The company works in more than 70 countries, supporting a diverse roster of artists and creators.
• Sony Music Entertainment operates at the intersection of music, entertainment, and technology.
• The company is committed to artistic integrity, transparency, and entrepreneurship.
• Sony Music Entertainment is a member of the Sony family of global companies.
• Business Solutions partners with label, marketing, and release planning teams to build tools and workflows for effective operations.
• The Business Solutions team operates with the principles: Fail Fast, Learn Quickly, and Move Forward.

Equal Opportunity

• Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.