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About the Role

We are looking for a sharp, confident, and delivery-led Senior Account Manager to lead a fast-paced, high-profile account across organic, paid, and influencer social. This role is for someone experienced in running multiple social workstreams, partnering with creative and strategy teams, and navigating tight deadlines and high expectations. You will need strong digital and content fluency, an eye for detail, and a calm, client-facing presence.

Responsibilities

Act as the day-to-day client lead, managing relationships across brand, social, and community teams.
Translate client briefs and business needs into clear, actionable workstreams across paid, organic, and influencer social.
Collaborate closely with strategy, creative, and influencer teams to ensure social-first ideas are impactful and executable.
Present work, performance, and insights with confidence, clarity, and polish.
Spot potential roadblocks, bottlenecks, or issues early and proactively solve them.
Keep a close eye on trends, competitor activity, and platform updates to keep the brand ahead of the curve.
Oversee day-to-day delivery of always-on content calendars, paid social activations, community-led campaigns, and influencer partnerships.
Lead content planning, timeline management, stakeholder reviews, and approval workflows with precision.
Ensure content is delivered accurately, on time, and to spec across formats, platforms, and markets.
Manage client feedback and amends with care and clarity.
Work closely with producers and creatives to align on deliverables, usage rights, and deadlines.
Support the creation of performance reports and insights in collaboration with the analytics team.
Mentor junior team members, helping them grow in confidence and quality.
Set the tone for fast, focused, high-quality account delivery.
Act as the connective tissue between departments, ensuring social workstreams run smoothly across creative, influencer, paid media, and strategy.
Champion a positive, proactive, problem-solving culture within your account team.
Manage scopes of work, timelines, and budget trackers across all social deliverables.
Ensure all projects are delivered within scope and timelines, flagging scope creep or resourcing challenges early.
Track time, reconcile budgets, and ensure accurate forecasting.
Manage third-party partners or talent (influencers, creators, platform reps) with commercial rigour.

Requirements

Significant experience in a social-first agency environment and already operating at SAM level.
Strong understanding of social content planning, production workflows, usage rights, and channel nuances (Meta, TikTok, YouTube, etc).
Highly organised and detail-oriented, with a reputation for never missing a deadline or deliverable.
Calm and confident under pressure with strong instincts, great judgement, and a clear point of view.
Outstanding client communication and relationship-building skills.
Confident managing scopes, timelines, approvals, and budgets without constant oversight.
Experience running multiple social workstreams at once.
Experience partnering closely with creative and strategy teams.
Experience navigating the pressures of short deadlines, complex approvals, and high expectations.
Experience operating at SAM level in a social-first agency environment.
Experience running fast-moving FMCG brands.
Experience leading always-on social delivery across FMCG or lifestyle brands (Desirable).
Experience within the drinks/sports/healthcare/beauty sectors (Desirable).

Skills

Digital fluency
Content fluency
Client leadership
Social strategy execution
Paid social
Organic social
Influencer social
Content planning
Project management
Budget management
Client communication
Relationship building
Trend analysis
Competitor analysis
Platform updates

Location

London

Work Type

Hybrid working arrangements

Experience Level

Senior Account Manager level
Senior-level delivery role

Salary/Compensations

Annual & New Business Bonus Schemes

Benefits

Up to 29 days leave + bank holidays
Summer hours
Free breakfast & refreshments
Dog friendly office

About the Company

re:act is a disruptive digital marketing agency founded by two global FMCG marketers.
Founded in 2019, re:act marketing has grown from 2 to over 40 employees.
We work with blue-chip clients across multiple sectors.
We are a creative content agency that believes in developing content that means something to consumers.
Our agency creates unique moments that matter to the consumer, allowing brands to own conversations creatively and engagingly.
Our experienced team creates content that travels with feeling and puts conversations at the heart of everything.

Equal Opportunity

We’re committed to building a diverse and inclusive workplace.
Applications are welcomed from people of all backgrounds, experiences, and perspectives.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply.
React Marketing is committed to being an inclusive employer.
We welcome applications from all qualified candidates and will not discriminate on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010.
If you need any reasonable adjustments at any stage of the recruitment process, please let us know.