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About the Role

The Part-Time Bookseller provides a welcoming and warm reception to store customers, responsible for exceptional customer service and promoting sales. The Bookseller engages with customers, offering assistance based on broad knowledge of merchandise and store layout. A functional understanding of Architecture, Architects, and design culture is required. Responsibilities include social media engagement, processing sales, turning over displays, and maintaining store organization.

Responsibilities

Greet and assist visitors with a friendly and courteous manner.
Actively approach and advise customers to make sales and create a welcoming environment.
Provide accurate and clear information on merchandise, events, and the story of Stout Books.
Complete financial transactions, including sales, returns, credits, and applicable discounts, efficiently and accurately.
Provide wrapping service.
Provide customer service in person and via phone.
Tidy books throughout the day and keep the store and storage areas organized and clean.
Ensure that displays are fresh and well-composed.
Complete opening and closing procedures.
Assist with tasks such as engaging with social media.
Work with other employees to process sales transactions, turn over displays, and keep the shop stocked, tidy, and organized on the sales floor and in the storage areas.

Requirements

1-2 years of retail experience.
Selling skills. Ability to share enthusiasm for merchandise and store.
Interpersonal communication skills. Ability to communicate problems and ensure constructive problem resolution.
Exhibit initiative, sound judgment, and a positive attitude. Ability to work independently and collaboratively.
Accurate work and attention to detail.
Demonstrated punctuality and dependability.
Interest in and commitment to Architecture culture and the spirit and legacy of Stout Books.
Flexible schedule. Able to work evening and weekend events.
Frequent use of hands for typing, writing, and handling office equipment.
Ability to lift and carry books and equipment weighing up to 20 pounds.
Prolonged periods of sitting, standing, walking, bending, crouching, or reaching within the retail environment.
Regular use of vision abilities, including close vision, color vision, and the ability to adjust focus.
Ability to communicate effectively with others in person and via phone.
May require occasional travel between Richmond Fulfillment location and San Francisco bookstore.

Skills

Selling skills
Interpersonal communication skills
Basic understanding of retail inventory and accounting
Computer literate
Internet savvy
Shopify
Google Suite

Location

Richmond, CA
San Francisco

Work Type

Part-time
Onsite

Experience Level

1-2 years of retail experience

Education Level

Education in architecture or design practice or history, or an equivalent combination of training and/or experience is a plus.

Salary/Compensations

$24/hour

About the Company

William Stout Architectural Books is a San Francisco landmark that has become an architecture & design institution loved around the world.
It's our mission to maintain the high standards of selection and bookselling established by architect, Bill Stout, in 1974, and keep the shop’s legacy moving forward.
We believe the contribution of your experience, enthusiasm, and point of view will add exciting new chapters to this legacy, and we look forward to supporting your efforts to learn, grow, and make new connections as we work together, building the next 50 years of this important bookstore.
While William Stout Architectural Books has its own unique spirit, we work closely with the Eames Institute.
The Eames Institute of Infinite Curiosity is a nonprofit public charity dedicated to advancing the dynamic legacy of 20th-century designers Ray and Charles Eames.
By sharing the things the Eameses made and loved, along with their joyful and rigorous approach to life and work, we seek to inspire creative problem-solving that positively shapes our world.

Equal Opportunity

The Eames Institute values diversity, inclusion & belonging for all, and is proud to be an Equal Employment Opportunity employer.
We strive to create a workplace that empowers people of all backgrounds, identities, and experiences to feel respected, valued, and able to contribute at the highest level.
If’s excited by this role but your professional experience doesn’t perfectly align with the qualifications listed, we still encourage you to apply.