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About the Role

The Grant Operations Assistant provides operational and grant support to ensure the efficient day-to-day functioning of activities at the Population Health department. This role supports leadership and frontline teams by coordinating workflows, managing documentation, tracking grant-funded project deliverables, and assisting with reporting, scheduling, and communications. The Operations Assistant plays a key role in supporting compliance, accountability, and timely execution of operational and grant-related priorities.

Responsibilities

Promote a safe, cooperative and professional health care environment to ensure optimum patient care.
Adhere to all hospital policies, procedures, rules and regulations.
Prioritize customer service, treating customers in a professional manner exercising courtesy and tact.
Effectively communicate with patients and others about SBH services and ensure concerns reach the right person(s) in a timely fashion.
Demonstrate the standards of performance and behaviors consistent with the DRIVE to Patient-Centered Excellence.
Provide administrative and operational support for grant project workflows, including scheduling meetings, tracking action items, and following up on operational deliverables.
Support onboarding, training logistics, and coordination of meetings, events, and staff communications.
Track grant-funded project activities and deliverables to support on-time completion and compliance with funder requirements.
Maintain grant documentation, timelines, and supporting materials in collaboration with program managers and leadership.
Assist with data collection, tracking, and preparation of routine grant reports and progress updates.
Monitor deadlines and alert leadership to upcoming reporting or deliverable requirements.
Support basic data collection and reporting activities, including maintaining spreadsheets and tracking operational and grant metrics.
Assist with preparation of routine reports, summaries, and presentations for internal and external stakeholders.
Perform other related duties at the discretion of the Vice President / Senior Director.
Attend scheduled department and division meetings and participate as appropriate.

Requirements

Minimum of 1 year of administrative or operational support experience.
Experience supporting grant-funded programs or project coordination preferred.
Strong organizational and time-management skills.
Attention to detail and ability to track multiple deadlines and deliverables.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Strong written and verbal communication skills.
Ability to work independently and collaboratively in a fast-paced healthcare environment.

Skills

Organizational skills
Time-management skills
Attention to detail
Microsoft Office (Word, Excel, Outlook)
Written communication skills
Verbal communication skills

Experience Level

1 year of administrative or operational support experience

Education Level

Associate’s Degree or coursework in healthcare administration, business administration, public administration, or a related field.